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Panjiva Reviews Summary
Panjiva's reputation is marked by a duality of strong customer service and significant privacy concerns. Many users appreciate the intuitive database and the helpfulness of customer support, praising the platform's utility for market analysis and supplier sourcing. However, a recurring theme is the dissatisfaction regarding the unauthorized publication of personal and proprietary information, leading to accusations of unethical practices. Additionally, some customers express frustration over refund policies and perceived lack of transparency. Overall, while Panjiva offers valuable tools and responsive service, its approach to data privacy remains a critical area for improvement.
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Links personal information with company information without permission. Beware do not trust Panjiva.
This company is Fraud and a Big Scam save your time and money before they scam you. This company does not provide the accurate info it's a fraud company.
I've contacted your team via *******@spglobal.com and *******@panjiva.com now at least 5 times to take down my personal information form your website and it's still live. Please remove my information as a matter of urgency. This is not any business information, this is personal information including my phone number, full name, and home address you publicly display. I have never given you permission to display this information and I don't even know who you are.
Please take this information down now.
This looks like an empty package scalping scheme. I have never heard of this company before and received an empty package from them. Seems they are trying to boost their numbers by buying stolen personal information and unsolicited shipping of empty boxes. I would´t trust them if I were even looking for such a company, which I am not.
I believe companies such as this that make money off of handing out (public records or not) MY hard earned
Proprietary information are unfortunate leeches. Blood, sweat, tears and a lot of money was put into finding my own quality manufacturer... and I find it on your site for sale. Shame on you all. The low ball people who are looking to rip this information off should also have had to find it them selves the hard way. You're all a bunch of scum bags. Where's MY CUT of the subscription money you get paid to share my information? Why was my permission not asked? While 'technically legal' this is totally unethical and I could NOT have a lower opinion of your company.
Wth. Why is my company & our imports info is on google? This is unethical!
How to contact this website? How to remove that? Pls help! What a stupid web
This company are a bunch of scammers and law breachers. They suposely sell you access of private bussines data of companies and individuals, that they get for free from US goverment agencies, and that anyone can get from. If you suscribe you will find pretty basic information of names imports and value of imports with no datails at all. If you request a refund of your money you will never get it. Stay away from this company. In many countries (like in Europe) this company could be sued and pay millions for exposing and posting online private and personal data of companies without their knowledge.
This is to inform you all that please be aware and stay away from this Panjiva, I subscribed monthly plan and I asked for them to give me South America data, after my subscription they told you would have to subscribe annually I told them I can't afford so they told me to cancel the subscription and a lady on a call told me you would get the refund, now I am asking for refund and they are saying they don't have any refund policy even I didn't use their services for more than 10 minutes...
My email is *******@gmail.com
If any Panjiva personnel is reading this please respond or I will try my best to spread this message about your company doing fraudelent activity.
Thank you
This is the worst company in USA they stealing your data and sold it they have there on law I called them to remove my data from google one of the lady threats me
They have bad attitude illiterate people
I look forward to speaking with you and your team tomorrow. Please join using the screenshare and dial-in options below. You can also forward this information to anyone who wants to join.
Panjiva is publishing my company's import/export data without my permission. They are using my company's name to enrich themselves. Additionally, they do a great job at manipulating their online ratings. Read reviews with caution. Take the good reviews with a grain of salt.
Great tool. Built what we wanted. Now we simply update monthly. Also good to look at additional markets occasionally. More markets?
According to this plan it was 15 June 2018 last date for my plan and then after at least for 6 month I did not want to use PANJIVA since what ever I was looking I got it from my this one month plan only how ever on 17th June I have been charged another 300 USD for which I did not apply. I also sent company mail regarding that but they did not reply the mail even though they have open the mail.
Order Summary
Invoice number
INV******* (download invoice)
Billing period
May 16,2018 - June 15,2018
Billed to
Apal Vora (*******@launchcarscanner.in)
India
Really very disappointed with Panjiva for this kind of work. It was not expected from company like Panjiva.
Sincerely,
Apal
Panjiva is a great tool supporting both our Product and Sales Teams.
Product is enjoying full visibility on volume data per various trades enabling new strategies and supplier negotiations; Sales is enjoying full data acess to prospect companies and related decision makers helping them be active on the field whilst maitaing a clear focus on the given mandate as to prospect classification and geographical impact.
I did not know what to expect from the service when I first signed up however they quickly scheduled a training session and made the service completely clear in terms of its capabilities. I was impressed by the expediency of the follow up. Great overall service!
My company subscribes to Panjiva's US import data to help understand what our particular market looks like. Their database is intuitive and easy to use. Furthermore, if we ever have questions, our dedicated customer service person at Panjiva is easily available to answer any questions and give our team pointers on how to use the database more efficiently. It's an expensive subscription, but if you use it right it's very powerful.
Don't sign up with this company, they will steal you money, they did not provide the service as promised. I need a refund
When we first contacted Panjiva, our company was worried because the information they were presenting about us was quite delicate. Then we realized that it is a two-way street, and started using the platform to track down our competitors. It's a powerful and useful tool to find new suppliers and new potential buyers.
A great plus is their costumer service. They could improve their filter tools.
Unfortunately I asked for 1 month of a professional plan and they automatically suscribed me to the next month. This feature should be fixed, as a customer I should be able to decide if I want to continue using the service.
Edit: after writing this review they reimbursed the aditional month. This is the reason why I changed the overall rating.
Jose, I'm really sorry you had a bad experience! We try to make it very clear that you're signing up for a subscription, but I'll take another look at our messaging to make sure we're getting it right.
However, if your card was charged and you didn't want to renew, please contact us right away for a refund! You can reach out to me directly at josh+sj@panjiva.com.
Josh Green
CEO, Panjiva
Kristin addressed all our queries. And, provided useful insight into leveraging the available tools.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a bad experience! Please email me, so we can get you a refund. josh+sj@panjiva.com.
Josh Green
CEO, Panjiva