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PaytmReviews 769

1.7

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Paytm Reviews Summary

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 695th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82

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India
1 review
0 helpful votes
Follow Lovely J.
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Paytm in now days really a fake and fraud company, they offered me lifetime sound box for per month charges but after 15-15 days without any notification they deducted 80,80 rs...many times I called to customer care but they only generating fake tickets and when I said send me written mail for my query,never they send if Paytm not fraud then why they are not providing me written mail,and not refunding my money and not closing sound box tooo...i humble request to all user never use Paytm offered fake services,many shopkeeper also suffering with money deduction by Paytm while they are not using sound box

Date of experience: December 22, 2023
India
1 review
0 helpful votes
Follow Ritu S.
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I have booked train ticket the train was cancelled but Paytm don't give my refund.paytm is froud so pls guys don't trust Paytm app they all are theif.dont use Paytm.

Date of experience: November 17, 2023
India
1 review
0 helpful votes
Follow Anup S.
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My mobile no. Is *******486, i raise a request for unblock my account on 4 nov 2023. Attached aadhar card. But my account not open till date. Cause of this i am unable to pay my paytm postpaid bill and after nov 2023 580 rs. Extra charges charges of late payment. I tried to connect paytm team on help saction and telephonic they not give any solution for payment of paytm postpaid bill before 7 nov 2023.

Date of experience: November 9, 2023
India
1 review
0 helpful votes
Follow Jayendra Kant R.
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It's my personal experience that Paytm is worst App in the world. After 36 hours payment showing pending and no body responded regarding my problem. They are saying that after 48 hours we will tell you reason. If you make a urgent fund transfer through this App. It means you are using worst app. I personally suggest that never use this App in future.

Date of experience: September 11, 2023
India
1 review
0 helpful votes
Follow Arif K.
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Paytm is fraud
August 30, 2023

Most irresponsible and non dependable from my personal experience. Be careful while dealing with Paytm.

Date of experience: August 30, 2023
India
1 review
0 helpful votes
Follow Shaurya P.
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Application is okay. Simple and easy to use.
The after sales services /Help team is trash. Have been after them for almost 2 weeks now and these Useless people are just...
It feels as if yeh customer handling wale are taking muft ki salary. 0 kaam karo poori salary uthao.
Inshort Paytm help team = $#*!

Date of experience: July 17, 2023
India
1 review
1 helpful vote
Follow Rohit V.
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Refund realted
July 16, 2023

I was called 30 times but Paytm customer care not pick any once call. Paytm has very bad service refund regarding they not attend any call this is very very bad services

Date of experience: July 16, 2023
India
1 review
1 helpful vote
Follow Melvin J.
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Demons in disguise
June 30, 2023

Paytm hire third party agencies to collect their money. The third party agencies call your parents inlaws and tell them that you owe money to Paytm. They also call your finance. When you tell them you do not require post paid money. They forcebly offer you and them harras you by calling you multiple times in a day. Third parties hired by Paytm get your family info from an app that is restricted to use. It's like they have hired bounty hunters to hunt you. It is a night mare to by a customer of paytm

Date of experience: June 30, 2023
India
1 review
0 helpful votes
Follow mona s.
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Dont use paytm app aur paytm related anything its totally unsupported system customer face any problem but they cant solve it they always suggest customer do this do that but never ever try to slove problem itself they only depends on help and support and email system this the worst solution they provide you and give excusses if someone not educated they dont use mail and all what they do in this sutiation and one of the most good thing about paytm they dont inform customer for anything they dont things itself either block your account or hold your transactions after this they give you very innocent answer sry for facing problm from paytm we solve it as soon as possible whats the third level excuse they give paytm responsible itself for customer dont want use paytm app i really feel bad why i am depend on paytm for all transactions its a big mistake of my

Date of experience: April 30, 2023
India
1 review
0 helpful votes
Follow Akshay g.
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I did some transaction via Paytm. The amount got deducted but receiver side they get the amount. In app there is no proper support. We cannot reach the customer support only useless auto chat will come and even if we click on not helpful again the same auto option will come in chat support. I did raise a complaint via email, i only got auto reply and after that there is no reply at all. They are very worst channel dealing with money.

Date of experience: April 1, 2023
India
1 review
0 helpful votes
Follow Jeet S.
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Pathetic company, even the higher management sucks, every one from company be it CEO to lowest post there, every one is coward. Have sent lot of emails to CEO's email and customer relations team. Non of them respond. BUNCH OF LIERS. I RECOMMEND PEOPLE NOT TO USE THEIR SERVICES PLEASE. ONE DAY THEY WILL ROB YOU. THEY THEMSELF HELP SCAMMERS TO RUN THE SCAM I GUESS! Govt of India shoud take an action, NO BUSINESS ETHICS THEY FOLLOW, JUST SELL YOUR FINANCIAL DATA TO ANYONE.

Date of experience: March 5, 2023
India
1 review
0 helpful votes
Follow Vaghela H.
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My gas cylinder order failed my amount debited my account but no refund my amount my account.very ba service paytm.

Date of experience: March 4, 2023
India
1 review
0 helpful votes
Follow rakesh k.
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We have raised a ticket with id *******018 for your issue. We are working on resolving your issue and we will respond within 4 hours

You will receive a notification as soon as we respond to your issue
This is with reference to the dispute for an amount of Rs. 400/- against your transaction with reference number ************** done through ATM on 05/01/2023.
I'm also waiting for ur reply. ATM on 05/01/2023.it's been resolved by now. Then how many days over now ur telling its will been resolved.

Worst experience from Paytm bank

I am closing your bank accoun

Date of experience: January 11, 2023
India
1 review
0 helpful votes
Follow Sunny M.
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Issue with Bus tickets
December 22, 2022

I had booked 6 ticket from paytm on 15/12/2022 from Manali to Delhi. I am trying to contact with the driver, but he is not picking up my call. The bus was royal travels they had changed my bus type, and also they sold my ticket to another person and bus was not on time. I had booked semi sleeper Volvo. I had a very bad experience with royal travels even I didn't received my full refund. I would suggest you don't book any tickets from paytm. Red bus is better than paytm.

Date of experience: December 22, 2022
India
1 review
0 helpful votes
Follow Zayeem R.
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There is no proper customer service in paytm
They hold our business payment for more thn 1 month and no proper support and no guidance. If they requires any documents or at least need to show error msg

Date of experience: November 27, 2022
India
1 review
0 helpful votes
Follow Ronia K.
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You can never contact Paytm, they do not care about our issues. A one way company robbing people's money.

Date of experience: November 26, 2022
India
1 review
0 helpful votes
Follow Bibek R.
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Paytm app is good and easy to use but customer service is very poor even I'm also belong hospitality dept. But this is awful things that i never expected from paytm co. Even they don't know how to talk with guest and they are confuse about my problem.now I'm thinking I should have to delete this app and will never use again. Thank u

Date of experience: November 24, 2022
India
1 review
0 helpful votes
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Refund reletad
November 6, 2022

Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63

Date of experience: November 6, 2022
India
1 review
0 helpful votes
Follow chinnappa M.
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Paytm is the worst
October 21, 2022

Paytm is the worst, advice you all who reads this to never download or use paytm. One of the worst call center executives, irresponsible, no credibility and commitment
Commitment wise they are the worst

Date of experience: October 21, 2022
India
1 review
0 helpful votes
Follow Kumar R.
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Paytm
September 25, 2022

PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15
PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15 PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15
PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15

Date of experience: September 11, 2022