The company has garnered a generally positive reputation for its reliable and cost-effective car servicing, with many customers praising the quality of work, transparency in pricing, and knowledgeable staff. Customers appreciate the thoroughness of inspections and the proactive communication regarding service details. However, some negative experiences highlight concerns about high parts pricing, inconsistent customer support, and service-related issues, including complaints about returned vehicles with unresolved problems. Overall, while many customers express satisfaction and loyalty, there are critical areas for improvement in customer service responsiveness and quality assurance.
This summary is generated by AI, based on text from customer reviews
I love it, you get the best quality services here. I have been trusting them with my cars since last 4 years. I have also been referring my friends and family cars to them since long and they have always been best at their work and commitments
Got my car's service done today and it was a wonderful experience. Quality of service was excellent and committed delivery time was honoured too... keep up good work Team Pitcrew
I had given my car for servicing after taking a quotation from my branded service provider... I got better service and at almost half the cost
Inspection and repairs. Quick and thorough. I gave them Altis for inspection since i was buying is second hand from someone. The Inspection was done very nicely they even use scanners to scan the car for eletrical faults. Helped me make my decision on the car with ease.
Good place... Convenient... Easily reachable... And provides best services... The Prices offered by Pitcrew are way better than these fancy authorised workshops, the other good part is they also use the same genuine spares offering better value to customer.
Great work, service is good too. I am surely gonna do my next servicing from here. They share all the photos and Vidoes of whatever they are changing, also explain why the spare need to be replaced, if the replacement can be avoided they advise that as well. Very happy with their attitude towads customers
I have fixed my car dents & paints for my Hyundai. Service was excellent and found Team was very polite. They have good technical expertise as well. Pickup was bit late but overall good experience.
Efficient and economical are right words for Pitcrew car services.The professionalism and quality of service that I experienced is very refreshing.
It was great experience. Professional staff, valuable advice given. So happy to see a new look of my car. Thanks Aman... Keep it up!
"Nice Experience of getting servicing done, most useful when you don't have time to go to service station and spend a day.
Doing excellent job in cleaning polishing and servicing"
Very Good and courteous service. They took 2 days to paint the hood and front bumper my car. The paint was matched to original blue colour. I am happy with the service
My car's left fender, door and boot were to be dented and painted. Gave my car arond 9am and as promissed my car was returned next day during my office hours only. The paint work was done very neat and professionally. The paint job finishing they gave was really amazing.
The vehicle pickup and drop was smooth. The mechanic came on time and returned the vehicle on time. The service was done properly and was informed for any additional parts to be replaced. I paid 4500 for the service which included oil, filters and small parts to be changed.
They work with the right attitude. They dont do hit and trail with your car, like other mechanics. They took 3 road tests and got my car checked on lift twice before they came up to me with the solution to the problem. I gave them the approval to proceed with repair, with a bang they got it fixed with perfect diagnosis.
I am completely satisfied with the service of pitcrew, specially Mr Vinay who have good knowledge about the vehicle. Thanks
The best service centre to get your car serviced. Excellent service and good staffs. They also charge less than many other service centres.
I must say that their services are really good, satisfying and at a affordable price. Staff is very polite and gave a detailed description of all that they were doing making sure the customer understands what is he paying for.
Car repair and maintenance rates of Pitcrew are very economical as compared to other garages and service centres. I wish Pitcrew all the best
The mote of Pitcrew is very clear, not to charge customers unnecessarily, as long as quick solution works fine! Highly impressed and much recommended.
Simple Awesome and hassle free service and experience. They are not after looting money from the customer, they will help you repair parts rather than simply changing.
Answer: Why u called it a success story? It's a u successful story which burned my 1 lakh. Also mentally disturbed. I have never seen this kind of unprofessionalism
Answer: I was looking for best services and I found this on internet. But I had my personal experience very bad, they spoiled by car and now I have to spend 1 lakh for this. Internet and reality are totally different.