PropertyRecord.com has a rating of 4.4 stars from 648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information and brian thompson. PropertyRecord.com ranks 7th among Real Estate sites.
Very painless, I believe I was like others that did not know of the $20 per month enrollment when searching records for a one time address. I was given a full refund after asking, so I can't really complain - except it should be clearer about the enrollment. Heck, there is even a YouTube video on the issue!
I was not aware I was being charged $10 monthly fee for the last eight months and I should have know better. I only used one and paid $1 but I did not see the small print. I recommend that this clause made clearer. However, when I called the phone number shown on my credit bill a friendly live person, Christie answered and immediately refunded me the $80. I was very pleased and I was impressed with very fast action.
I had used your site to check out ownership of a property in Old Station, CA and paid the $1
Today I noticed a $20 charge in my bank which I guess was for the ability to check out multiple locations, which I did not want or need. Your customer support team responded within minutes! Such excellent service. Keep up the good work
I thought I was buying a one time report and ended up getting a $20 per month recurring charge. Could have been my error but not sure. They cancelled as soon as I discovered it. Information was good though.
I was having difficulty getting to my tax statement on line. The support staff resolved my problem and provided what I needed in a very short time. Thank you Jeremy, Andy and Sara!
I requested some information on how to remove some inaccurate information in our property records regarding previous residents. The agent was helpful and respectful. Thanks for great customer service.
I contacted the online chat agent related to the $20 monthly billing on my card. I do not ever recall ordering the service and certainly not for $20 per month. The online agent did a great job and with no questions asked, refunded the past 4 months of charges. Best customer service call I have had in a long time.
Property Recs gave me comprehensive information about my house in a number of useful formats, and when i accidentally signed on for a larger amount of reports they were very quick and curteous in correcting my issue. Read the fine print, but you will get good information back.
One thing you have to watch out for is that you might be signing up for a monthly subscription. That was vague when I only wanted a single result.
The support was speedy in cancelling the subscription thankfully, would recommend as a service just understand your options when purchasing.
I wanted to see what I could find on my home. The report was generated very quickly and a summary was emailed to me in PDF format. I accidentally ended up with 2 reports and they were happy to refund me the cost of the second report sent in error. Most of the information is correct. I does show a person living here that doesn't. Which probably id the reason we get Junk mail addressed to this individual.
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.