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RepairClinicReviews 202

2.5
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RepairClinic Reviews Summary

RepairClinic.com is generally recognized for its extensive inventory of appliance parts and reliable shipping, with many customers praising the user-friendly website and helpful installation videos. However, there are notable concerns regarding customer service, particularly related to order cancellations, return processes, and communication. Some customers reported dissatisfaction with incorrect part recommendations and issues with refunds, leading to feelings of frustration and mistrust. Overall, while the company excels in product quality and efficient delivery, enhancing customer service responsiveness and clarity in policies could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
90
value
86
shipping
85
returns
72
quality
73
Virginia
1 review
0 helpful votes
Follow Themis C.
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It was my first time using RepairClinic, and I had a surprisingly good experience. I quickly found the part I needed for my washer, ordered it in about a minute, and got it sooner than expected. The step-by-step video instructions were super helpful. The price seemed fair, and everything came well-packaged. I'm definitely keeping this site bookmarked.

Date of experience: May 15, 2025
Maryland
1 review
0 helpful votes
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Scam of a company
April 24, 2025

Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!

Date of experience: April 24, 2025
District of Columbia
1 review
0 helpful votes
Follow Moana M.
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Repair Clinic has been my go-to for appliance repairs, and they always deliver exceptional service. Recently, I needed a replacement part for my washing machine, and their website made it easy to find the exact match. The part arrived quickly, and the step-by-step video tutorial on their site made the installation process a breeze. Thanks to Repair Clinic, my washing machine is running like new again!

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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I recently purchased a replacement heating element for my dryer from Repair Clinic, and the experience was fantastic. The part arrived quickly and the website's instructional videos made the installation process a breeze.

Date of experience: May 29, 2024
Minnesota
1 review
0 helpful votes
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Unprofessional and they are right you are wrong. They claim we installed the part and would not refund our money. They claimed they emailed us the information about declining our return. That never happened!

Date of experience: May 28, 2024
Romania
1 review
0 helpful votes
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I went to RepairClinic when the condenser fan in my refrigerator stopped working. The website was user-friendly, making it easy to find the exact fan model I needed. The part was delivered quickly, and their step-by-step video tutorial made the installation process a breeze.

Date of experience: May 9, 2024
Ohio
7 reviews
1 helpful vote
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DO NOT PLACE AN ORDER!
May 7, 2024

I made the mistake of placing an order with them before looking at reviews. As soon as i placed the order I realized it was a mistake...I was on the checkout screen and it said the total was $33 and under shipping it just had a slash mark. Again, it said the total was $33...I placed the order and then on the confirmation screen suddenly the total had changed and they had added over $12 for shipping...I have done plenty of online shopping, I'm not dumb. This is a super shady business practice and I guarantee they're doing it on purpose. There are A LOT Of bad reviews about them as well...Do yourself a favor, order from a different site. The chances you have a good experience with Repair Clinic are extremely low.

Date of experience: May 7, 2024
Illinois
1 review
0 helpful votes
Follow Lonnie M.
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I turned to RepairClinic when my refrigerator's water filter needed replacing. Their website was easy to navigate, allowing me to quickly find the exact filter model I needed. The shipment arrived faster than expected, and their customer service was exceptional.

Date of experience: May 1, 2024
District of Columbia
1 review
0 helpful votes
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Pronto!
April 27, 2024

So fast! I ordered a part for my dryer in the morning and it arrived before the day ended. Their customer service staff is very polite too.

Date of experience: April 21, 2024
District of Columbia
1 review
0 helpful votes
Follow Clinton P.
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I ordered a new evaporator fan motor for my Kenmore fridge and found exactly what I needed at RepairClinic for $120.
The part arrived quickly, and their detailed installation videos made my repair easier.
I recommend buying here.

Date of experience: April 1, 2024
Utah
1 review
0 helpful votes
Follow Lennie F.
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I recently purchased a replacement water inlet valve for my dishwasher from RepairClinic.com, and I couldn't be happier with my experience. The website's search functionality made it easy to find the exact part I needed, and the product description provided detailed information about compatibility and installation. The ordering process was seamless, and my part arrived promptly and in excellent condition. Overall, RepairClinic.com provided exceptional service and high-quality products, making my repair process smooth and hassle-free.

Date of experience: March 4, 2024
Romania
1 review
0 helpful votes
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Simple and efficient
February 8, 2024

I highly recommend buying here for anyone looking for top-quality replacement parts. The process of shopping for the parts I needed was incredibly simple. Their efficiency and reliability in providing the right parts made the experience exceptionally positive.

Date of experience: February 7, 2024
Georgia
1 review
0 helpful votes
Follow Bernie T.
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When my washing machine broke down, Repairclinic was suggested by a friend. Their website was easy to use, and I was able to find the part I needed right away. The package showed up on time and without any problems.

Date of experience: January 12, 2024
Nevada
1 review
0 helpful votes
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Great place to shop
December 21, 2023

I especially like the help videos. It made my repair so much easier. They also have an extensive list of repair parts so no problems there.

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
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Great buy
November 30, 2023

What really sets RepairClinic.com apart is its fast shipping. The part I ordered arrived much sooner than I expected, and it was exactly as described. The quality of the part was top-notch, and it fit my appliance perfectly.

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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Best source!
November 22, 2023

Every part is authentic, and the service is reliable. I solely purchase OEM replacement parts from this source for all my repairs.

Date of experience: November 21, 2023
District of Columbia
1 review
0 helpful votes
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Good finds
November 11, 2023

I've been on the hunt for some really hard-to-find appliance parts, and I found them here. They have an incredibly wide selection, covering even the most obscure items on my list. Plus, I can always count on them for quick and dependable shipping.

Date of experience: November 10, 2023
Germany
1 review
1 helpful vote
Follow Reyner H.
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I never had any problems searching for OEM parts. They have an extensive inventory of replacement parts and help videos that make my appliance repairs possible.

Date of experience: November 3, 2023
Kentucky
1 review
1 helpful vote
Follow Bruce H.
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Entered our model number for our double freezer. The recommended part was ordered. Received the part which unfortunately was the wrong item (unit requires two different fans since it is a double unit) that they recommended. Our unit calls for two fans, not one. With that being said, one fan was sent. It was bigger then what is in our model, no way to install. Basically told that is the correct part as that is what their system states. Tried telling the CSR it is incorrect, but he would not here of it. Told we had to pay return shipping as this was our fault for ordering an item that they recommended for our double freezer unit. Then they tried selling us another item(s) for the unit that was incorrect as well. Went to Amazon and ordered correct items needed.

Date of experience: October 23, 2023
Illinois
1 review
0 helpful votes
Follow Dessie D.
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They are my lifesavers whenever I need a part. High-quality products. Professional online customer service. I had a problem with my order only once, but I was able to easily cancel my order and get a refund. Truly a great experience.
Tip for consumers: Familiarize yourself with shipping and refund policies on their website before ordering.
Products used: Heat pump parts

Date of experience: October 22, 2023

About the business

One million parts for appliances, lawn mowers, furnaces, and 40 other household products ship the same day. Call 800-269-2609 from 7 am to midnight.


repairclinic.com
Canton, MI, United States