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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder Reviews Summary
Resume Builder has a rating of 4.1 stars from 2,116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience and easy process. Resume Builder ranks 13th among Resume sites.
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It is advertised on the google seach as free and it is not free, but I have already spent so much time making the resume I decided to pay. This is morally incorrect and a discrace to human kind. If were tricking each other and we're dishonest it creates a virus in the world. You're company is like a bad virus. I hate that I am even going through with paying for this. It would be fine if it weren't advertised as free. Dumbass
Says free in description, but after completing a massive overhaul of resume you are greeted with pay $2.95 for 14 days or $7.95 for year, leaving you feeling obligated or wasting your time.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
The site was pretty easy to navigate, it was a breeze. After I paid I was not view my resume. I had to contact the customer department for them to send it to me. They responded to my request in a timely manner, but when I downloaded my resume errors were popping up that I could not correct. Every correction I attempted to make caused another error. The color was missing, then the format was off and then the font changed. It was very frustrating. They did refund my fee, but what I needed was a resume that day.
Hello,
Thank you for reaching out. We apologize for any inconvenience that you may have encountered. It sounds like you may have experienced a temporary technical issue while using our platform. We’ve checked on our end and did not detect any ongoing problems at the moment, so this may have been an isolated occurrence.
To address the issue, please create a duplicate document within your account. This document is where all the necessary modifications should be applied. Once adjustments are saved within the platform, the updated version will retain its intended format, colors, and fonts, and will then be ready for download without errors.
If the issue persists or if you need further assistance, please don’t hesitate to contact us directly at communications@resumebuilder.com.
Our team will be happy to investigate further and help resolve the matter. We value your patience and understanding as we strive to provide a more seamless and reliable experience.
Best regards,
Customer Service Team.
I have attempted to retrieve the copy of my resume and your system keeps taking me back to the payment screen. I am very disappointed. I need a follow up call from a representative. I really need my resume. If you are not able to assist me, can please issue me a refund, please. Thank you.
I want the option to be able to purchase the single resume without having to subscribe to a monthly program- I will be canceling as I do not need this each month
Hello,
Thank you for your honest feedback. We're glad the service was useful for your resume needs, and we completely understand your preference for a one-time purchase option without a subscription. Your input is valuable and will be shared with our team as we work to improve the user experience. Wishing you success in your job search!
The resume building experience was fine, but you shouldn't advertise yourself as a free service when google searching you just to force a charge at the end.
Hello,
We sincerely apologize for any confusion or frustration you may have experienced with our website. While we understand your concerns, we want to clarify that our service offers features beyond what is typically available through general AI tools, including professionally designed templates and tailored document optimization.
While we understand that free tools exist, our platform is designed to provide much more than basic assistance. We offer professionally designed resume and cover letter templates, AI-powered content suggestions tailored to specific roles and industries, formatting tools that ensure ATS compliance, and a user-friendly interface to help streamline and enhance the job application process.
We regret any confusion surrounding billing and would appreciate the opportunity to review this further. To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We want to ensure you receive exceptional customer service, as we are committed to turning your opinion around.
Best regards,
Customer Service Team.
So far it has been frustrating. I can't choose a skills based format and it doesn't have the option to customize the resume. Its really too early for me to be leaving a review but since you insisted so far it sucks.
Hello,
Thank you so much for your feedback. We’re sorry to hear that your experience has been frustrating so far. We completely understand the importance of being able to fully customize your resume to reflect your unique background and strengths.
We want to clarify a few things about how editing works on ResumeBuilder:
- Within the platform, you can edit text, rearrange sections, update personal information, and customize the content of your resume directly in the builder.
- Once your resume is complete, you also have the option to download it as a Word document (. Docx). This gives you even more control to manually adjust the layout, modify the formatting, and create a more skills-based (functional) resume if needed.
- Some formatting elements (such as font sizes, spacing, and certain layout features) may be restricted in the builder to maintain a clean, professional look and ensure your resume remains ATS-friendly, which helps it pass through applicant tracking systems used by many employers today.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Google search indicated "free resume builder" but need to pay at least minimum of $2.95 to print/DL resume. Can cancel in 2 weeks for refund.
Hello,
Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at communications@resumebuilder.com. We’re here to help and truly appreciate your input—it helps us improve for all users.
Best regards,
Customer Support Team.
Free resume my $#*!. I have to pay for it and then youre gonna try and charge my card monthly. I paid and STILL cant even get to the resume i spent over an hour writing.
Hello,
We appreciate you sharing your experience. We apologize for any confusion or frustration you may have experienced with our website. We understand your concerns and want to ensure the transparency of our service. Please allow us to provide further clarification.
First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid). Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
Next, our service works like a subscription. After the initial fee, if the subscription is not canceled within 14 days, it automatically renews into a paid monthly plan in order to maintain uninterrupted access. These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. This message outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
Finally, regarding your resume, once you’ve completed and saved your document, you can download it directly from your Dashboard. Simply log in to your account, go to the "My Documents" section, and you’ll find your saved resume(s) listed there. From that page, you can choose to download, print, or email your resume. However, if you’re unable to find your document or access your account, please don’t hesitate to contact our support team at communications@resumebuilder.com. We will be happy to investigate further and make sure you have the correct version of your resume.
Best regards.
I thought the service was free, so I'm a little disappointed to be paying, but the price seems fair and the website was easy to use.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification.
First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
That said, we're truly glad to hear you found the price fair and the website easy to use. Your feedback means a lot to us. We continually strive to enhance our platform and deliver a seamless experience to all our users.
If you have any further questions or need assistance with your account, please don’t hesitate to reach out to our support team. We’re here to help!
Best regards,
Customer Service Team.
Super easy to create. Great feedback and assistance from the program. Great way to help you set you up for success.
Hello,
Thank you for your kind comment. We're delighted to know the process using our services was easy, and our support exceeded your expectations. We truly appreciate your feedback and look forward to continuing to assist you on your path to success.
Site is a scam. Tell me that im gonna have to pay for this $#*! before i spend the time building the whole resume.
Hello,
Thank you for sharing your experience and feedback. We sincerely apologize for any confusion or frustration caused by the payment process. We understand how important it is for all costs to be clear from the beginning, and we’re reviewing our approach to ensure that users are fully informed before being asked to make a payment.
Your input is invaluable in helping us improve, and we’re committed to enhancing the overall user experience. Please don’t hesitate to contact us if you need any further assistance or clarification.
Thank you again for helping us grow!
Best regards,
Customer Service Team.
I don't like the lack of transparency with pricing.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or frustration you may have experienced regarding our pricing. We understand how important it is for pricing and billing terms to be completely clear from the beginning, and we take this responsibility seriously.
We want to assure you that our service follows a subscription-based model. After the initial trial or access fee, the subscription automatically renews into a monthly plan unless canceled within 14 days. These details are presented transparently at several points: during the sign-up process, at the time of purchase, in our Terms and Conditions, and again in the confirmation email sent immediately after payment. This email includes all relevant information about the billing cycle, pricing, and how to cancel the subscription.
That said, we understand that this information can sometimes be overlooked, and we’re currently reviewing how we present this content to ensure an even clearer user experience moving forward. Your feedback is extremely valuable in helping us identify areas for improvement. If you have any additional questions or need further clarification, please don’t hesitate to contact our support team. We’re here to help.
Thank you again for helping us improve.
Best regards,
Customer Service Team.
Good i liked it a lot it. It helped me very much very good thanks
Hello,
We truly value your kind words and five-star rating! It's wonderful that our service could help you complete your resume successfully. Knowing that our platform has contributed positively to your career endeavors is rewarding.
I feel duped, spent an hour using this to build my resume and had no idea I was going to have to pay. Feels a bit predatory.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience you may have experienced during the sign-up process.
We intend to allow users to explore and create resumes at no cost, with the option to upgrade only when premium features, such as downloading or exporting using professional templates, are required. That said, we recognize that the transition to payment could be communicated more clearly, and your feedback is incredibly valuable in helping us improve this experience. If you need any help or have further questions, our support team is here for you.
Best regards,
Customer Service Team.
Said "FREE" on the link. I was not able to find a way that was free
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent after the purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at communications@resumebuilder.com. We're here to help.
Best regards,
Customer Service Team.
Disappointed I had to pay to download a free copy if I do not want plain text.
Hello,
We sincerely apologize for any possible dissatisfaction or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. Feel free to contact us at communications@resumebuilder.com to inquire about available special offers, if you have any other questions, or need further assistance. Thank you again for your feedback!
Best regards.
Great suggestions. More page formatting options would be great.
Hello,
Thank you for taking the time to share your feedback! We're pleased to hear that you had a positive experience with our service and found our suggestions useful. Your input about additional page formatting options is valuable, and we'll consider it as we continue to improve our platform to better meet our users' needs. We look forward to continuing to serve you!
It was easy to use and they had a lot of good suggestions to highlight different experiences.
Hello,
Thank you for sharing your experience! We’re pleased to hear you found our service easy to use and appreciated the range of suggestions available. Helping job seeker highlight their unique experiences is one of our main goals, and it's rewarding to know our platform supported you in that process. Best wishes on your future endeavors!
Very streamlined process, good recommendations and templates
Hello,
Thank you for sharing your positive experience! We're delighted to hear that you find our service helpful and streamlined and that you appreciate our suggestions and templates. Our goal is to provide our users with the tools and guidance needed to create professional resumes, and your feedback motivates us to continue improving our service. Best wishes in your career journey!
Simple and effective. Creative and accurate suggestions that were extremely helpful.
Hello,
We really appreciate you taking the time to share your experience! It’s great to know that our platform’s simplicity and the quality of our suggestions stood out to you. Our service is designed to provide helpful, personalized guidance to make resume writing easy, enjoyable, and impactful. Thank you again for your kind words, and wish you the best in your future endeavors!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We sincerely apologize for any confusion or frustration you experienced while using our website. We understand how disappointing it can feel when expectations aren't met, and we appreciate you taking the time to share your feedback with us.
To clarify, our platform offers two types of accounts: Basic Access (free) and Full Access (paid). The Basic Access option allows users to explore our resume builder and create documents at no cost. However, downloads through this option are limited to plain text files and do not include the use of our professionally designed templates or additional features.
The Full Access account, which comes with a small fee, unlocks enhanced options such as printing, emailing, and downloading resumes using our copyrighted designs, as well as access to extra tools like cover letters and job search resources. This plan includes a 14-day trial period, and unless cancelled within that timeframe, it transitions into a monthly subscription.
We understand that discovering these terms at the end of your process may feel unexpected. Our goal is to be as transparent as possible, and we are always looking for ways to improve clarity across our platform and advertising.
Your feedback is incredibly valuable to us, and we are committed to improving the user experience for everyone. If you’d like to share more about your experience or if we can assist you further, please contact our support team.
Best regards,
Customer Service Team.