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The Retail Market

How would you rate The Retail Market?
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Virginia
1 review
1 helpful vote
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I placed an order June 5 of this year, however I never received the item I paid for. I sent e-mails and has not received any feedback as to why my money has not been returned since the item was never sent to me. I will never trust this company again. I would rate them lower than 1 star if I could they are a rip off.

Date of experience: September 4, 2024
Texas
1 review
1 helpful vote
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Beware - this company is a scam
July 10, 2024

Bought a product over a month ago - they charged my cc and never delivered.

I sent five separate emails to customer service asking for status or for a refund - never got a single response.

This site looks legit - but beware - Don't let these people trick you and steal your money!

Date of experience: July 10, 2024
North Dakota
1 review
0 helpful votes
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Ripoff
July 5, 2024

My order is now ten days late. In stock my … I should have read the reviews before ordering my mistake. I now don't believe they have any stock whatsoever. This so called company takes your order then they try to find your merchandise. I have sent three messages with no response, no phone number that I can find. My question now is why does the BBB let this scam to continue. I will not shut up and go away I want my money or my order. This is the first complaint I have ever wrote.

Date of experience: July 5, 2024
New Jersey
1 review
0 helpful votes
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Do not shop here
February 19, 2024

I ordered a toy early December, and it took a while for shipping. Eventually it arrived by Christmas Eve but then it was too late, as I had already ordered an alternate elsewhere. I requested a refund and was told there was a 60-day return policy, but then the emails were always the runaround. I could never actually get the return process. Do not order from here!

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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RUN FROM THIS COMPANY
March 7, 2024

I never received my item and tried to contact them numerous times but it took them several months to reply and tell me the order was shipped. According to the tracking company, the order was shipped to an unkown warehouse as a final destination.

Date of experience: March 7, 2024
Austria
1 review
1 helpful vote
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Amazing
October 13, 2023

The Retail Market's collection of board games is fun and diverse. Family game nights have become more exciting thanks to their unique offerings. Kudos to Chris for his recommendations.

Date of experience: October 13, 2023
Malaysia
1 review
1 helpful vote
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I'm impressed
October 13, 2023

I'm impressed with The Retail Market's range of indoor plants. Added some greenery to my home and it's uplifted the ambiance. Their plant care guides are a lifesaver.

Date of experience: October 13, 2023
Bangladesh
1 review
2 helpful votes
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Easy checkout and tracking system. Had to return a couple items that didn't match color descriptions. Customer service was just ok in handling the returns. Would maybe shop here again but inspect items closely upon arrival.

Date of experience: July 20, 2023
Denmark
1 review
0 helpful votes
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I'm satisfied their service
September 30, 2023

I'm so glad I found The Retail Market for educational developmental toys for my toddler. Their catalog is full of games, activities and more to help build skills while keeping him engaged and interested in learning.

Date of experience: September 30, 2023
Texas
1 review
0 helpful votes
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I appreciate The Retail Market's fast and reliable customer service. Had an issue with my last order and Samantha was quick to resolve it. Their commitment to customer satisfaction is commendable.

Date of experience: October 16, 2023

Overview

The Retail Market has a rating of 3.2 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Retail Market most frequently mention and sports selection. The Retail Market ranks 38th among Marketplace sites.

service
59
value
55
shipping
57
returns
55
quality
55