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SegpayReviews 4,202

3.2

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

service
112
value
92
shipping
45
returns
57
quality
95
This company responds to reviews on average within 22 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I had a great experience
December 11, 2025

Communication with Segpay was quick and easily handled. My issue was swiftly handled and there were no problems. A few questions that I asked were responded with very clear instructions on how the matters would be handled. I truly felt that I had nothing to worry about.

Date of experience: November 23, 2025
Hungary
1 review
0 helpful votes
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I paid for 30 days.
December 10, 2025

It's annoying that I pay for 30 days and then they charge my account again without asking. I reserve the right to keep the fee for 30 days if I want to pay for this period in the future, which I will renew if I want. During the day, but even in the evening, there are no residents, I don't pay money for empty apartments.

Date of experience: November 30, 2025
Canada
1 review
0 helpful votes
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They didn't do $#*!.
December 8, 2025

I asked for a refund for a subscription service that I was unwillingly charged for (even though I cancelled it), and Segpay didn't do anything about it.

Date of experience: November 29, 2025
Spain
1 review
0 helpful votes
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Me lo solucionaron en menos de 24h
December 7, 2025

Un trato excelente, me solucionaron un problema el cual yo no sabía cómo abordar

Date of experience: November 27, 2025
Illinois
1 review
0 helpful votes
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Smart to charge people when banks are closed when you know there is a high rate of declines for random charges. That way a person will not be able to re up their membership that they had for like 11 years. You might have been the worst company to deal with.

Date of experience: November 24, 2025
Australia
1 review
0 helpful votes
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Nothing but bull$#*!.
December 3, 2025

After being ripped off by this Segpay mob I contacted them and asked to be spoken to directly. Not this email back and forth bull$#*!. Why you can't speak to a real person instead Of going over things again and again with a computer generated entity. I still don't know who or why or how they took money from my PayPal account without my knowledge.
I've never used PayPal to pay anything I use it to store funds that I keep and transfer to my personal bank account. When required

Date of experience: November 24, 2025
Switzerland
1 review
0 helpful votes
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Double subscription
December 3, 2025

I registered two subscriptions one unique, one recurring. I wanted to cancel the recurring one. I hope that the cancelation has been put in the system and that I won't be paying another month of this recurring subscription.

Date of experience: November 23, 2025
Hawaii
1 review
0 helpful votes
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Great experience
December 1, 2025

I contacted to cancel a recurring subscription I had forgotten about. They got back to me within a few hours and canceled the subscription, no additional information needed

Date of experience: November 18, 2025
Poland
1 review
0 helpful votes
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Jurek-bigtitsfan
December 1, 2025

I am very happy with my subscription to bigboobbundle.com. Unfortunately, I have to cancel it due to circumstances beyond my control.

Date of experience: November 21, 2025
Illinois
1 review
0 helpful votes
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I've tried and tried again but, I can't find a way to cancel my subscription with your website. All I know is that I'm paying for add-ons I don't know about, and without my knowledge of being charged.

Date of experience: November 20, 2025
Australia
1 review
0 helpful votes
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Canceled subscription
November 29, 2025

Awesome experience so quick and easy. I thought it was going to be a drama and take multiple emails and correspondence. But it was settled with one email. Appreciate it!

Date of experience: November 20, 2025
Australia
1 review
0 helpful votes
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Easy help with cancellation
November 29, 2025

I couldn't log into a website to cancel a subscription but after contacting segpay they cancelled it straight away, all on behalf of me and provided confirmation. Was very helpful and much appreciated.

Date of experience: November 20, 2025
Virginia
2 reviews
0 helpful votes
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Well Done, Charlaine!
November 29, 2025

As I wrote in my BBB review, Charlaine's response time and messaging were outstanding. I added that as a former trainer of inside sales representatives and customer service personnel, I would have been inclined to use Charlaine approach to her profession as the ideal to be imitated for those hoping to succeed in that demanding field.

Date of experience: November 19, 2025
Illinois
1 review
0 helpful votes
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I was charged early for my free trial and the add-on of reality games for a dollar for 2 days. When that early charge appeared I was really worried that this was going to be a big process hassle, but it was not! Hats off to the customer service department, I'd give five stars but for the early charge.

Date of experience: November 18, 2025
Massachusetts
1 review
0 helpful votes
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Partitionen
November 28, 2025

Leider sehr teure Angelegenheit, da erst VIP Abo kostet viel und Dann noch zusätzlich Credits kaufen, die sind nach ein paar Schriftwechsel schnell verbraucht. Die weibliche Mitglieder schreiben bis ins unendliche weiter. Die versprochene treffen findet niemals statt. Dafür sind die Damen dafür gedrillt. Teure Angelegenheit, da wird man sehr schnell arm. Finger weg nicht Seriös

Date of experience: November 18, 2025
Spain
1 review
0 helpful votes
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2 cargos indevidos
November 27, 2025

Muy mala. Anuladis todos los cargos futuros.

Date of experience: November 17, 2025
Florida
1 review
0 helpful votes
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Fails to Offer Older
November 26, 2025

Feels too much like you been locked in a teen's world. The site is missing a more significant presence in older women. ADULT offers slightly more here, so I went to them after a comparison. Otherwise, photos and stories are great.

Date of experience: November 16, 2025
Ireland
1 review
0 helpful votes
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Wonderful service
November 25, 2025

Asked for a cancellation of a payment and was sorted out almost immediately
Thanks so much to Ruth that did the work
Very pleased and thankful

Date of experience: November 15, 2025
Germany
1 review
0 helpful votes
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A good but the withdrawal was very big problem at camsurf so was repeatedly unnecessarily deducted money that should be better or simply designed with the terminating

Date of experience: November 14, 2025
Florida
1 review
0 helpful votes
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Worst service ever
November 22, 2025

I was illegally charge money for a subscription that I canceled the same day that I got the subscription and have the emails to prove it and I was charge for a monthly subscription and it wasn't even a full month yet y'all are scammers and didn't resolve the issue

Date of experience: November 12, 2025