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Senior Healthcare Direct Reviews Summary
Senior Healthcare Direct has a rating of 4.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Senior Healthcare Direct most frequently mention medicare bob, robin zelinsky and customer service. Senior Healthcare Direct ranks 3rd among Health Insurance sites.
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Spending over an hour on the phone answering questions I received notice that the time period for this coverage had expired. Why wasn't I told this before I answered all questions. Rep was very good but train them to let people know there is no coverage available at this time. It's closed
I get 25 to 30 calls a day from fake numbers. Senior helathcare direct pays those companies to call you!
Those lead generating companies do not honor the do not call list, do not stop calling. Call from random numbers so you can't block them.
Do not do business with Senior HealthCare Direct until they publicly announce they have stopped using these services. 1-17-25
I talked to two agents on two separate days.
The first one on 12/5/24 was Carlos Rodriquez and he was not good. He "sold" me a Medicare Advantage plan when I had a Supplemental plan. He didn't tell me that Advantage plan depended on my doctors being in network and I had to get referrals for appt with specialists. I found that out by my husband the next day who looked it up. Carlos did not have my best interest in mind. He kept saying I would save money.
On Saturday, 12:7/24, I talked to Lynn Sperry. He was very knowledgable and didn't try to sell me anything. He looked at my first supplemental plan and the advantage plan Carlos set me up with. Lynn said my supplemental plan was much better than the advantage plan for my circumstance. He did set me up with WellCare drug plan instead of Humana, but said he would set me back to my Mutual of Omaha Medicare supplement plan. Lynn also said the hospital plan Carlos signed me up for wasn't needed.
I'm so thankful I called a second time on 12/7/24 to see if I needed to go back to my original supplemental plan. I would have been very upset and unhappy on the Advantage plan Carlos sold me! He kept saying I would save money and I found out that in the long run, that wouldn't be true.
You can contact me again if you need more information on my experience. Carlos Rodriquez was not a good agent for me. Please take action so he doesn't mislead others. Thank you.
Brandon was VERY knowledgeable about his products & thoughtful about my needs. He compared what I'd had with what I was looking for & explained all my questions (sometimes multiple times & ways). I will be contacting him again next year!
I only rate them as moderate since I have yet to avail myself of their Rx drug services here in Greensboro, NC.
Great! Doug was very clear on my savings and better benefits I will have with your company
Not knowing what to do about the extras I needed that Medicare did not cover the gentleman help me very much
Samantha was very kind and patient with me She explained everything very slowly so I could understand it I'm very happy with my Humana Gold Plus Medicare Advantage Plan
I have always had a good experience in the 12 years I have been a client.
My first experience was with Marcus Graham, of Tampa, Florida. He is an excellent researcher and did a fantastic job in helping me find just the right insurance and plan within that insurance for me. I'm very, very satisfied with his expertise in this field, and of course, I definitely feel his patience and kindness with me helped me to treasure my experience with your company.
Thanks for letting me share my experience with others. ElFlora Reed
Agent knew what she was doing and Was very helpful. I like that she was honest about upcoming changes in my current health coverage
My experience was awesome!
Ms. Michelle helped me very much with an awesome attitude & above customer service rating.
I'm so glad to be a part of senior Healthcare direct.
Thank you so much.
Was a wonderful experience. Agent was kind, patient and friendly. Answered any questions I had and I was satisfied in the end with the plan I chose.
There is nothing more to say great person and great service
Helpful. Looks at best interests benefits knowledgeable excellent service patient
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members