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California
1 review
0 helpful votes
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Fraudulent experience
August 25, 2023

I never leave reviews, especially negative ones but let me hopefully save someone from getting their money stolen like I did. If you're thinking about using Sezzle, RUN. I tried to place an order through them with Ulta for some products, and the order never went through but they charged me for TWO different orders, each one over $100 and the order with Ulta never went through. I contacted ulta and they confirmed they never received an order. I tried contacting Sezzle customer support twice and was met with the worst customer service, I'd use names if they had given me one. They're continuing to charge me for two different orders that don't exist. This is fraudulent behavior, no business should charge a customer before an order is placed, let alone a duplicate one. Seriously, don't do business with this company, they're scammers.

Date of experience: August 25, 2023
Texas
57 reviews
40 helpful votes
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Sweet Service
April 28, 2023

I made an order through Target on 4/24. I was preapproved for $200. I tried to make a delivery order for what amounted to $200. It kept getting declined and the representative I spoke with kept telling me to lower my order amount. I lowered it til it was $5 and it still was declined. So, I switched it to shipping and it went through for $197 and some change. I was only charged $48 and change for the upfront payment and about the same will be the other 3 payments. They didn't do a credit check and there's no extra fees added. I will definitely be using this service again.

Date of experience: April 26, 2023
Florida
1 review
1 helpful vote
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BUYERS BEWARE
February 18, 2022

! BUYERS BEWARE!
Sezzle at anytime will cancel your ability to use their service. Whether you are a customer that pays in advance or a customer that pays on time but never late.

Sezzle Support Team- Do not expect them to be much help, If they aren't condescending to you or rude, than they'll just keep wasting your time and asking you to be patient, even if it's been over 4 weeks.

Sezzle as a service is a great concept, but mix that in with unreliable technical team, disrespectful support team and punishing on time, or advanced paying customers makes this a nightmare company to do business with.

I recommend using KLARNA, or AFFIRM. Sezzle is just a small company with a lot of improvements to be made.

Date of experience: February 18, 2022
Washington
1 review
0 helpful votes
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Sezzle card got declined when go to use it. After they took the 25% of you're purchased. Then they tell you to go redeem the money back froml company. And it's gonna be a gift card. After you pay them cash. I lost thousands of dollars for my work due to vehicle parts never made it out of the factory.i email Sezzle CC AutoZone. And was told to go to AutoZone and redeem the money I lost money and they won't respond to me anymore I will never use Sezzle at all never again and I urge you not to I went to perpay and klarna they pritty good, this Sezzle is a thief you will never be happy ever screw this app I just got screwed 54$ and your power spending is BS they will do you too stay away.
Lowest life business I ever deal with. Go perpay they are great.

Date of experience: October 30, 2023