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ShapellxReviews 11,564

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,574
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,350 reviews

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Wisconsin
1 review
0 helpful votes
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Not as described
December 17, 2025

It does not snatch you up! It does not suck it all in and make you flat I was still round and out! I'm not even that big and it did not do what I thought it would

Date of experience: December 7, 2025
Massachusetts
1 review
0 helpful votes
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Cheeky
December 17, 2025

This is my second purchase from this company. I was very pleased with my first order, as the shapewear provided good thigh coverage. However, for my second purchase, the panty's leg band isn't tight enough, resulting in my cheeks being exposed, which isn't flattering under clothes. Aside from that issue, it would have been perfect.

Date of experience: December 7, 2025
Illinois
2 reviews
0 helpful votes
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Not For Short People
December 17, 2025
Updated review

I wore the item that I purchased and because the torso is obviously designed for women who are over 5'6" tall, it cut into my skin under my breast and made it very difficult for me to breathe. Because it's an undergarment, I did not choose to return it but I don't think I will order again from this company because they don't consider short people with short torsos. This will be the third item I have tried with this company.

Date of experience: December 7, 2025

Last one didn't last long.
December 1, 2025
Previous review

I hope this one lasts longer.

Date of experience: November 21, 2025
Illinois
1 review
0 helpful votes
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I like the garment but
December 17, 2025
Updated review

I really like the garment the support that it provides the all over fit, but unfortunately, the opening to use the bathroom either is too small or not constructed right because I constantly wet myself when I try to use it.

Date of experience: December 7, 2025

Ordering was easy let's see how well the product delivers
December 5, 2025
Previous review

Ordering was easy let's see how well the product delivers

Date of experience: November 25, 2025
Virginia
1 review
0 helpful votes
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My wife love the bottom that she bought.
December 17, 2025
Updated review

We purchased the bottom shaper and my wife loved it. I think this will work when she wants a vra and shaper and not have to always wear the bottom shaper.

Date of experience: December 7, 2025

It keeps going back in forth...
November 29, 2025
Previous review

It keeps going back in forth... and it doesn't remember what I ordered, I have to keep reordering and re sizing.

Date of experience: November 19, 2025
Maryland
1 review
0 helpful votes
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Amazing fit
December 17, 2025

I love the fit of my capris. Would suggest making a version with feet (similar to footed nylons) and expanding the color options — a wider range of nudes would be nice.

Date of experience: December 7, 2025
California
1 review
0 helpful votes
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Always a great experience!
December 17, 2025

I've purchased several Shapellx body shapers and have NOT been disappointed once. Excellent customer service and great quality products!

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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Plus Girlie
December 17, 2025

I really like the shaper, however is a struggle to get it up and that caused me to put two small holes in it; from wrestling to get it up.

I am going to order a size up in hopes pulls up much easier.

Date of experience: December 7, 2025
Alabama
1 review
0 helpful votes
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Quality Products
December 17, 2025
Updated review

Shapellx has proven to be one of the best shapewear brands i have found in a long time. The ease of ordering, quick delivery, great sales, and of course the products themselves is why I have been a repeat customer.

Date of experience: December 7, 2025

I love the shapewear
December 5, 2025
Previous review

The sharewear fits great. Customer service has also been great, I had an missing item from my order and in no time a replacement was at my home.

Date of experience: November 25, 2025
New York
1 review
0 helpful votes
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Delivered to the Wrong house
December 17, 2025

Everything has been great so far.
The delivery company sent my package to the wrong house and took a picture clearly of the wrong address.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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Shapewear that shapes just right!
December 17, 2025

Im a curvy girl and the shape wear offers great support and provides a smooth seamless look. It accentuates my hourglass figure.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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EXCELENTE
December 17, 2025

ME ENCANTA LA TELA LA CÁLIDAD Y LO SUTIL QUE ES, no se nota

Date of experience: December 7, 2025
New Hampshire
1 review
0 helpful votes
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Leg roll
December 17, 2025
Updated review

Yes, I received my order. Like the feel by hand; however, don't like the legs of the shorts keep rolling up. I shouldn't have to keep reaching under my dress to pull the legs down.

Date of experience: December 7, 2025

Fit
November 30, 2025
Previous review

Fit and sizing scale may be a little off.

Date of experience: November 20, 2025
Georgia
1 review
0 helpful votes
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INNER ARMOR
December 17, 2025

The fabric was excellent but underneath my dress even with my slip on you could see the zipper on the front of my dress that's why I ended up liking the side zipper

Date of experience: December 7, 2025
Michigan
1 review
0 helpful votes
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Love the panties not the bras
December 17, 2025

My experience with purchasing panties has been good, but my experience with purchasing the bras has been horrible. I could never get the bras to fit. I sent them back 3x, and just gave up.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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Impressive
December 17, 2025

This is the BEST shapeware I've ever worn. It lifts and compress in all the right areas. I have about 6 different items and I have my eye on a few more. I'm a very happy customer

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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Return and refund
December 17, 2025

I am trying to return the item. I am not satisfied. I have been trying to contact your office on the return policy. No one has followed up with me.

Date of experience: December 7, 2025
North Carolina
1 review
0 helpful votes
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Great quality
December 17, 2025

Received my garment and it was well packaged. It seemed really small at first but with a couple of wears it was perfect for a snatched and supported fit. Overall it was a good purchase

Date of experience: December 7, 2025
Illinois
1 review
0 helpful votes
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Good response from company.
December 17, 2025
Updated review

I ordered two different sizes and had to replace the extra large with a large and the company was very good about responding and replacing.

Date of experience: December 7, 2025

Works for older ladies!
November 20, 2025
Previous review

Nice compression all over which not only makes me look better that helps with circulation.

Date of experience: November 10, 2025
Alabama
1 review
0 helpful votes
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It wasn't I thought I ordered
December 17, 2025
Updated review

I ordered the wrong item, I wanted to get a refund, they said when it comes out my account & it cleared but I still haven't received my refund. They also said to keep the item.

Date of experience: December 7, 2025

I like telling people about the merchafise
October 21, 2025
Previous review

I like telling people about the merchafise

Date of experience: October 11, 2025