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ShapellxReviews 11,246

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,538
value
44
shipping
47
quality
3,454
This company responds to reviews on average within 2 days

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27,075 reviews

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Florida
1 review
0 helpful votes
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Very nice swimsuit!
December 14, 2025

If you need a swimsuit to hide some waist problems, look no further... this is a great swimsuit for those problem areas around the waist.

Date of experience: December 4, 2025
Missouri
1 review
0 helpful votes
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Best Personal Christmas Present!
December 14, 2025

I was skeptical at first and I purchased an xl but wishing in my mind I had gotten the lg because I love extra restriction. UNTIL... I tried it on. I was very pleased although I'd love to try on the large I'm happy with what I bought. I can't wait to refer my friends and family 💓

Date of experience: December 4, 2025
Georgia
1 review
0 helpful votes
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I purchased three walls from this company. The first set of bras took a long time to come, but when they came, the sizes were not my average bra size they did not fit. I then sent them back for replacement bras. It took even longer and every time I asked for an update, they kept saying it was on back order then when the new bras arrived, they still didn't fit and I asked for my money back and they said because it had been longer than 30 days. I could not get my money back well, it was not my fault that it took them more than 30 days to replace the first order.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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Best shape wear I have ever worn
December 14, 2025

The shape wear was absolutely amazing! It I can wear it the entire day and it's so comfortable yet supportive. It's so well made and the price is great. Their costumer service team is awesome and I recommend you ask for help before ordering if you are unsure of your size.

Date of experience: December 4, 2025
Arizona
1 review
0 helpful votes
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Too small
December 14, 2025
Updated review

I used to buy bodysuit through Shapellx XL and did the same thinking your sizes are the same. Emailed for a return and find out is a series of back and forth emails. Your return policy is ridiculous

Date of experience: December 4, 2025

Disappointed
December 2, 2025
Previous review

I was buying your body suits which you don't sell anymore. Love then but material ripped/snagged too easily. I do however love your products more than others. I have more confidence buying your products

Date of experience: November 22, 2025
Texas
1 review
0 helpful votes
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Bra and bodysuit fit for PETITES
December 14, 2025

Bra feels nice, would like a lot more definition from band cup to separate and lift.

The body suit does not suit petite women who would have a short torso -even while choosing a size small.

Date of experience: December 4, 2025
Texas
1 review
0 helpful votes
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I am extremely happy!
December 14, 2025

The order i received in late November has a tear in the fabric. Shapellx made good. And sent me a new one free of damage! I couldn't be happier! Thank you Shapellx!

Date of experience: December 4, 2025
Texas
1 review
0 helpful votes
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The surprise box
December 14, 2025

I was so disappointed in the surprise box. Shapellx is a shape wear company. I thought I would get some surprise shape wear. No I got satin pajamas that they just started selling that's already on clearance because no one is buying it. Thought I would have gotten panties, shorts, leggings something related to shape wear

Date of experience: December 4, 2025
California
1 review
0 helpful votes
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Good quality
December 14, 2025
Updated review

Nice shapewear. Quality is nice. Some of the sizes are a little tricky for my body type. I ordered a Large in the compression high waisted shorts because I am a size 8-10 but probably could have order a Medium for more compression.

Date of experience: December 4, 2025

I wish there were older fatter women in your ads to...
December 1, 2025
Previous review

I wish there were older fatter women in your ads to show more results to compare myself to.

Date of experience: November 21, 2025
Maryland
1 review
0 helpful votes
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Best shape wear ever
December 14, 2025

This by far has been the best shapewear I have ever purchased. It hugs and accentuates my figure perfectly. Flattening my stomach and waistline while plumping hips and butt.
I Highly recommend

Date of experience: December 4, 2025
South Carolina
1 review
0 helpful votes
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I've invested quite a bit in shapes over the years, and I've noticed that the products aren't as durable as they once were. The last time I ordered two pairs of the long-legged bodysuits advertised as tear-resistant, they both ripped on the first wear. I was Promise replacement but only received one even though I spent nearly $100 on that particular order. I'm only placing another order to see how this new bodysuit performs. If not, this will be my last time ordering from you guys..

Date of experience: December 4, 2025
Indiana
1 review
0 helpful votes
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Return
December 14, 2025

I would like to return because my breast don't look right. I sent an email but never got a response about returning the item.

Date of experience: December 4, 2025
Alabama
1 review
0 helpful votes
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I love this shapewear!
December 14, 2025

Since gastric bypass I've been a little insecure about my body but baby this shape wear give this body a "SNATCHED" effect! My self-confidence has gone through the roof. I've had to reorder several times do to my continued weight loss. It's definitely the best I've ever bought!

Date of experience: December 4, 2025
Connecticut
1 review
0 helpful votes
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The Bounceback with no downtime!
December 14, 2025

I LOVE the way the shapewear snatches EVERYTHING! And the BRA! No more back rolls! When you're asked if you "had some work done" you know you have a quality product.

Date of experience: December 4, 2025
Alabama
1 review
0 helpful votes
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Damaged package
December 14, 2025
Updated review

The package was torn and the outside was heavy damaged l also washed the item before wear because of the shipment I have placed orders before and never experienced this

Date of experience: December 4, 2025

10
November 29, 2025
Previous review

Excellent product great

Date of experience: November 19, 2025
Texas
1 review
0 helpful votes
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Wow
December 14, 2025
Updated review

I ordered and received and at 1st I was disappointed but I was told I ordered the wrong size so i reordered and got went down and oh was I shocked. I usually don't wear compression garments but this thing helps so much I will definitely be ordering again

Date of experience: December 4, 2025

It was easy used the size guide to make sure I ordered...
November 30, 2025
Previous review

It was easy used the size guide to make sure I ordered the right size

Date of experience: November 20, 2025
Florida
1 review
0 helpful votes
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I appreciate the timely response
December 14, 2025
Updated review

I love the products however my order had issues. The customer service representative was very prompt with response and got my issues resolved in a very professional manner. I will be shopping again.

Date of experience: December 4, 2025

It was good website was easy to use
December 2, 2025
Previous review

It was good website was easy to use.

Date of experience: November 22, 2025
Canada
1 review
0 helpful votes
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I ordered three different Shapellx styles to compare fit and find the right level of compression. The quality of the products is excellent, but the BOOT YEAH AirSlim items didn't give me the compression or smoothness I expected. Even though I followed the size guide, the fit didn't reflect maximum compression and the items showed outlines under clothing.

If you're in Toronto, I recommend visiting Nordstrom to try Shapellx in person since sizing can vary depending on your body type. I normally wear a size L or XL in jeans, but for these particular products, sizing down might have been better.

I still plan to try again with a different size or different style because the brand shows up everywhere on my IG feed, and that's honestly what brought me here. Hoping the next round fits closer to expectations.

Date of experience: December 3, 2025
Alabama
1 review
0 helpful votes
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Waiting on a return label
December 13, 2025

They weren't true to size per the size chart ran really small submitted email for return and they responded quickly but now waiting on shipping label

Date of experience: December 3, 2025
New York
1 review
0 helpful votes
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Really great shapewear!
December 13, 2025

I love this shapewear! It doesn't move and stays put. I do wish the bonding in the back was a bit softer, but other than that, I don't have any complaints.

Date of experience: December 3, 2025