ShipitoReviews 872

I've used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel

First time using a freight forwarder to ship a package from US to Australia. The website was relatively easy to use, I could track my package and make payment with no fuss as the website was user friendly. They were very quick to ship out my package after I made payment for shipping on the same day it arrived. Was a bit hesitant at first due to reviews I read online but in my experience, they have been excellent and am glad to go with them over the other competitors. Rates were also good as I expected double of what I had to pay in the end.

Predatory fees everywhere. $5+ for a thin layer of bubble wrap on your products which don't offer much protection. Ridiculously expensive "consolidation" fees just for them to throw 3 of your items into a box. I recently paid $20 for 3 small items to be "consolidated."

Horrible service. I had a missing package for over a week. Turns out they added it to a different customers stuff!

All services are WAY more expensive unless you subscribe to their membership, something that isn't clear until after you start consolidating and processing your packages. Watch out.

Shipping rates aren't even that good. Look elsewhere for a more reputable company.

J'ai travaillé avec Shipito entre 2019 et 2022. J'ai passé une dizaine de commandes via Shipito et fait appel à leurs services plus d'une vingtaine de fois.

Tout à toujours été clair, transparent. Leur interface web est facile à utiliser et leur service client orienté à 100% client. Il n'y a rien à redire, vous pouvez passer par Shipito les yeux fermer!

Je les remercie pour m'avoir accompagné dans mon projet commercial personnel. J'espère pouvoir les rencontrer physiquement à l'avenir et leur serrer la main.

Bonne continuation à eux, H.

I bought a cell phone from Backmarket, when the order arrived at the Shipito warehouse, I was notified by email.
I declared my order, made the payment and they sent it to me in Angola. The order arrived safely. I recommend sending packages via Shipito.

I've been using Shipito on and off for a few years, and have always had great experiences. The process is so straightforward, the site is easy to use, and the fees are low.

Perfect, today my package Y was delivery. Happy! 25 package delivery perfectly.

Thank you Shipito!

Keep like that!

I wanted to order goods for myself and have them delivered to Portugal. I entered all the details into their price calculator, and it showed that the delivery would be $30 USD. I thought, "Great!" and proceeded with the order. However, when my goods arrived, I was informed that due to a jar of spirits in my order, the delivery cost had increased to $130. I found it surprising that their calculator didn't have a category for such items, leading to different pricing. Reluctantly, I agreed to pay the $130. But then, I discovered that Shipito would charge me an additional $95 for packaging. It's frustrating when you're not informed about these costs upfront. In the end, I had to pay a total of $260 for shipping, and they only informed me of this after my goods were already in their warehouse. I wouldn't recommend their services to anyone!

Shipito provided an excellent service and their University training videos were most helpful. The entire process was easy and ran smoothly. I'm looking forward to using them in future and recommend them highly.

I've been using Shipito for years with always excellent results. Tried another service years ago once for a shipment to Canada---cheap rate, but they were a disaster, so I went back to Shipto. Most recently I shipped a parcel to Athens, Greece using RRD Express Mail. RRD Express Mail is usually the best for shipping from the US to Greece: not the speediest, but reliable and you get a tracking number that works well. The big savings are in customs clearance charges in Greece---couriers charge a fortune, where the postal service courier is very reasonable. The present shipment went smoothly. The usual week or so delay in LA airport, then it made it to Greece in a few days. Delivered today, so a little more than 3 weeks from Oregon to Athens, Greece. Got charged 5.00 EUR for customs clearance plus the usual VAT. Couriers will charge 10 times that as a flat fee for "Clearance" or else you have to go to the airport and clear the package yourself.

The services are great and professional, but the prices are very high.

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Received open items. Was told due to shipito inspection prior to shipping. Some leaked and i did not get any claim over it, lost over 150 USD. Lesson learned and currently looking for a different forwarding company

I used the service to consolidate and ship multiple packages through a single shipment from the USA to Italy and I must say that the service was really excellent, no kind of problem. The items after consolidation were packed excellently and the shipment was consistent with the times indicated. Really recommended!

Shipito is fast secured and reliable l wasn't expecting this kind of service since am from africa and Shipito is in the USA but no barrier it went smooth my product was received safely without and damages mind you it was fragile thank you Shipito

Shipito refunds me by the lost parcel. Great company. Nothing more to say.
Shipito refunds me by the lost parcel. Great company. Nothing more to say.

Ridiculously overpriced shipping sefvices. Charges shipping at the highest price in market. Would love to see a cost breakdown of how they come up with their shipping fees. And how much they add on to prices quoted. Just because they can. DO NOT USE and consider other providers with more competitive pricing.

I think this company steals from packages and after that if you contradict them they start asking you for documents and they don't take you serious anymore and they don't answer anymore. I do not recommend this company Shipito