Shoe Show, LLCReviews 94

Do not buy from this company. They advertise a little lower price than Amazon, but they don't give free postage for returns. They sent me sneakers that were supposed to be extra wide and they were not. When I called their customer service I was told I have to pay the postage to send it back. That's over $10. Never buying from them again. Stick with Amazon, not these rip off company.

I took a chance ordering as I had seen some negative reviews. I ordered Under Armour men's shoes and received them in two days! An email confirmation was sent soon after I placed the order. The shoes are perfect and came with free shipping. I'm going to place another order soon!

The "free store pickup" option for online order is tricky. It keeps saying "we can't find any store...", even if you enter exactly the zip code of the store. Meaning they force you to pick other options to charge you for shipping.
Company that scams consumers like that is shameless, not trustworthy and not worth to shop.
So, I stopped the order.

I ordered a pair of men's size 9 shoes for a little over $20.
They sent me a women's size 9 (men's 7).
I followed their instructions about returning the item.
The price to ship the shoes back to "SHOE SHOW" via USPS was $14.50.
Shoe Show eventually refunded the money for the shoes which was about $20.
I called them to follow up if and when I would receive the reimbursement for the shipping fee.
I explained that they sent me the wrong size and I didn't even want the reimbursement, I just wanted the correct shoe size.
I told the gentleman at SHOE SHOW that I returned the shoes, they reimbursed the price of the shoes, and I basically just paid $14.50 to USPS to ship the shoes back to Shoe Show ( I basically lost $14.50. ALMOST THE COST OF THE SHOES) because of their mistake.
The person I spoke with told me they would look into it.
Lo and behold, I never heard back from them again.

I was shopping with my great granddaughter and wanted to buy crib shoes from years gone by Gloria helped me find the right size and just what I wanted for my 1year old She is a great help to your company.thank you Marcia

I HAD to write this review after I almost let the bad reviews stop me from ordering. After doing a lot of digging, most bad reviews are about shipping delays caused by the carrier, nothing this store has control of. I ordered my shoes at a great price, they were shipped out the SAME day, and arrived the next. The shoes were new and great. Honestly will be ordering my shoes from them now!

I purchased the 2 day shipping which was over 20 bucks compared to the 8 dollar standard shipping and now they keep pushing my delivery date it was suppose to be on Tuesday then Wednesday and now they say Thursday so much for but the quick shipping when I could of purchased standard and probably got them quicker. I will not be ordering from this company again

Paid $22.95 on Saturday for next day service, but didn't get next day. Called customer service and was told if ordered on the weekend it would be on Monday. Said it stated that on the website, but never saw that anywhere. Only saw next day at checkout. Was only given a half refund on the next day service, and still don't have shoes.

Visted the shoe dept in the oak park mall in Overland Park and it was amazing with new management and all the wonderful sales tables to shop is absolutely perfect store is very clean and staff was so helpful and pleasant

I wanted to make sure I leave a review because all the negative reviews almost kept me from ordering! I found a bag on their website that I absolutely loved. They don't have a physical store anywhere near me and I couldn't find the bag anywhere else. I noticed the bulk of negative reviews seem to be about online orders never arriving, which really worried me. I wanted the bag badly enough that I was willing to risk it never arriving. I placed the order Wednesday afternoon and the shipment information was sent to UPS by the very next day on Thursday! It shipped out through UPS Friday, was handed over to USPS on Saturday, and arrived on my doorstep Sunday. I was really apprehensive about the Sunday delivery once I saw the delivery date on my tracking, but it does happen periodically, and the bag showed up Sunday morning as promised. I'm SUPER happy with my purchase and really glad I ordered anyway!

I purchase shoes for needy kids going back to school. I purchased 2 pair and then was banned from buying any more shoes! They cancelled my orders saying they are not a wholesale distributor. I wasn't paying wholesale. I was paying full retail price! For this, many kids will not have the shoes I promised them for back to school. This company must not want to make sales?

I wonder what the CEO and CFO thinks about customer service blocking thousands of dollars in sales?

Ordered 2 pairs of boots on May 31 and they was supposed to be delivered June 3rd but I received someone else's shoes! On top of that having to put up with weeks of not receiving my shoes. My shoes were sent to different locations and still haven't received them they also haven't given a tracking number so needless to say I will never order online again!

I placed an order for a pair of shoes and a pair and a 10 pair of socks. The next day I got an email saying that my order was canceled. I called they said it was canceled because they had neither item in stock. After a couple days of calling them back and they keep telling me that my payment will be on my card within 5 to 10 business days. Well it's day 10! So I called today and another woman told me the real reason that my order was canceled was because I used multiple different MasterCard gift cards. On their website it even allows you to use multiple types of payment it asks specifically if you want to use multiple types of payment. In this day and age can you believe that a.com canceled an order because you paid with a couple different gift cards. Blows my mind don't ever order from this company they are a complete joke. They do not stand behind their items. Their customer service is s*** their prices must be so cheap because they steal money from other people. And their items probably aren't even real.

I do not recommend anyone to go to the shoe department the are very disrespectful, and they decremanate against men. Also management there also are very rude and don't give a $#*! about you, they just full of $#*!

I visited the store in Concord NC to make purchase on Feb14th using a visa debit. Two day later I returned purchased. A visiting manager insisted a had to put it back on the card that I used which was cash app. He said because it's a family owned store they don't not give it back in cash although it was debit. Needles to say cash app is stating as if today the refund has not been refunded from their end. I'm still awaiting a call back from manager today from your customer service dept. please do not use your debit card at a location that refuses to give it back to you as quickly as they took it from your account. Which always instantly! I will be further contacting channel 9 to make people aware of the service I have endured. Oh by the way I have receipts!

After reading reviews I'm sure she'll I was very nervous at first to buy my Timberlands from them thinking it was a scam because of a lot of bad reviews and that the boots that I wanted was at least $50 cheaper than all other stores. I took the chance and bought them and I'm very very satisfied with everything from delivery 2 box opening. Definitely use this site again.