The quality of the suit is well below acceptable standards. My suit was received with snags throughout the coat and pants. I requested a refund for the defective product and was told that they do not give refunds under any circumstances. Instead, they offered an insulting 10% discount that I would be able to use on another purchase of their raggedy products. Stay away from this company.

I am thoroughly impressed with StudioSuits. I ordered the suit for my wedding through them. I was able to choose the exact specifications of my suit; measurements, materials, and design elements. The order took just under a month from placement to delivery which was great for a custom suit. I was relieved to see when it arrived that the color was very accurate to the photos online. I do not believe that the equivalent price at a big brand suit store would get the same quality product.

Purchased other suits. Quality was good. Last suit was sent to wrong address. Company wanted me to sort out the problem myself. After contacting the courier (UPS) three times they kept referring me back to the seller and the seller kept referring me back to the courier. I was so frustrated I told Studio Suits to keep my money and the suit (if it ever turned up). Overall a really bad experience. Poor business practice as I was a repeat customer. Never again.

I have bought 5 suits from studio suits.
The first 3 were perfect. We loved the place, material, fit, everything. The 4th suit was burned by irons (you could see the iron marks) and the stitching was all puckered and wonky. After a month of back and forth with studio suits, they finally sent a replacement suit. I figured that was a one off mistake by quality control and I ordered another suit. This one came WAY too small and also with wonky stitching again. My measurements have never changed, but studio suits blamed me for growing taller! Lol. They said I'm lying even after sending them a ton of photos of the suit not being the measurements I sent in. They have since said they will not do anything for me unless I BUY ANOTHER SUIT OR SEND THEM MORE MONEY. They have hence stolen my money as they sent me an unwearable suit. They will no longer reply. I'm done with them.

I've ordered three times from them. The first time went so wrong I thought I'd never use their service again. Wrong measurements all over the place, and yet they refused to honor their return and remake policy, and instead gave me an in-house gift card that didn't even cover the alteration costs. It was only because of this gift card that I ordered again, and the same happened once more, so I received another gift card for their incompetence, after MONTHS trying to communicate with them. So, three out of three: all around terrible service, wrong measurements and even damaged fabric in my third order. Avoid these scammers at all cost.

I paid $250 for a suit jacket and received a jacket with a large stain on the sleeve. When I reported this, they suggested I take the suit to a dry cleaner. I did and the dry cleaner could not remove the large stain.
Studio Suit offered me a $40 gift certificate to their website. I should get a new, undamaged suit jacket. Offering me a gift certificate so I can spend more money on their products (when I have received a stained product from them the first time) is insulting.

A reputable company would allow me to return the damaged garment for an undamaged replacement or offered a partial refund.

Refused to allow me to return. Suit arrived wet and poor quality. They told me they have a NO RETURNS POLICY and there machines dont make mistakes - machines? They advertise as hand made. I was lucky as I bought through PayPal and due to EU law they have to give me a refund.

Products are easy to measure and order, and the website makes it a cinch to order. Like having an online taylor.

Website was super easy to navigate! When I reached out to the staff, they responded promptly! I'll be getting my suits and tuxedos from StudioSuits from this point forward!