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SuZhouDress
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SuZhouDressReviews 146

3.1

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SuZhouDress Reviews Summary

SuZhouDress has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. SuZhouDress ranks 24th among Wedding Dresses sites.

service
10
value
9
returns
5
quality
9

We monitor reviews for authenticity

Poland
10 reviews
2 helpful votes
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Dress
April 16, 2024

Lovely dress was great for prom would recommend it if you have a budget that your want to keep too without spending a lot.

Date of experience: April 15, 2024
RU
14 reviews
2 helpful votes
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Very easy to order!
March 24, 2024

I like the site as it is very easy to order and the products are just like in the picture! It took a bit longer than expected for the order to arrive but due to this times i do not mind anymore! Overall very satisfied and will order again for sure!

Date of experience: March 24, 2024
AE
1 review
0 helpful votes
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The material used is nowhere close to that what is shown on their website. I had placed an order for a wedding dress with this supplier on 11. 09. 22, while the pattern is the same. I had insisted that they do the sleeves as per the pattern I had sent and to use a good pearly material. I had asked them several times for the material they would be using for the sleeves to be shown to me. Everytime I asked they kept giving excuses saying our people are busy, we will use good fabric, to avoid my asking again and again they seemed to hurry through with the completion. To my surprise the dress arrived within 3 to 5 days of dispatch, the quality used on the sleeves is very very cheap and they have left the ends of the sleeves open and unfinished and used cheap silver shiny stuff both on hands as well as the upper body which I had never mentioned, besides it's very very long and I can hardly fit into it. They neither discuss nor show what they are using or what is done once you give them the money and measurements. Two star rating is because they sent it on time.

Date of experience: September 29, 2022
Arizona
1 review
0 helpful votes
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BEWARE
February 6, 2022

Beware this company (from China) is a scam. The quality is terrible. The fabric is very sheer and cheap. When i received the dress it looked NOTHING like the dress I wanted. Their reviews are fake just beware this website will scam you. Stay away and save your money.

Date of experience: February 6, 2022
California
1 review
19 helpful votes
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Scam!
June 5, 2020

Scam artists! They stole money from me! I paid extra money to have my dresses expedited and they shipped it much later than the promised expedited date. I almost didn't receive it in time for my wedding. I asked to be refunded for the expedited charges and if course they ignored my emails and calls. Also, the dresses look nothing like the pictures! Don't buy from them. They will only help you when you are trying to place an order and ignore you if you have issues. Just horrible immoral company!

Date of experience: June 5, 2020
Alabama
1 review
13 helpful votes
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I ordered my daughter a dress, checked on my order, days later, still no info! NOTHING! I called the number, that is not real, it has been a "busy" signal for weeks now! There is no live chat, I emailed to cancel my order, and DAYS later I get a response, less than 5 word response. I emailed again, and DAYS later another less that 5 word response. They would NOT cancel my order, even though I cancelled it the next day. And the dress looks like cheap CRAP!

Date of experience: March 13, 2020
South Carolina
1 review
7 helpful votes
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Fraud
July 29, 2019

I purchased a dress for my daughter. It was for the Prom. The dress came the following week after the prom and it wasn't navy blue like we ordered it was a royal blue. It had lace and pearls on it instead of a gold zipper like the picture stated. They offered me $10usd... for their mess up! If I could give them zero stars I would. Do not order from these people... if they send you opposite of what was on the Website they remove the picture and try to convince you that it was exactly what you ordered. Frauds!

Date of experience: July 29, 2019
California
1 review
0 helpful votes
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I bought a dress from here which failed to fit me. They made the process of return as difficult as possible, making it a whole month of going back and forth with e-mails about why I don't want it, pictures of proof that the dress is still in perfect condition, INCLUDING PERSONAL INFORMATION where they had the audacity of telling me to send pictures of the dress not fitting me and my size information. Not only do they not include a size chart on their site, but they assume that there are size charts are fixed. DO NOT BUY FROM HERE. THEY MADE IT VERY CLEAR THAT CUSTOMER SATISFACTION IS NOT A PRIORITY. THEIR BUSINESS DEPENDS ON SCAMMING CONSUMERS.

Date of experience: July 17, 2019
GB
1 review
12 helpful votes
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The dress I ordered looked nothing like the pictures, it wasn't even good enough for fancy dress. Very disappointing. You will have to pay to return it. Or they'll offer you a small proportion refund. Save you money and time buy a proper special dress. This is a scam. I have to rate it 1 because of this site but they deserve even that.

Date of experience: July 11, 2019
North Carolina
1 review
16 helpful votes
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We ordered a dress for prom and when it arrived it was not even close to the dress ordered. It was a cheaply made lace overlay over a sheath dress, with no embellishments added. The color was completely off as well. I was originally refused a return or refund because the dress I received "was still a beautiful dress." They finally offered $25 on a $309 dress.

Date of experience: June 29, 2019
Ireland
1 review
6 helpful votes
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DISGUSTING
June 24, 2019

Does anyone have Suzhoudresses account number? I ordered from them and the order came to 235 along with 21 tax fees. The order came looking completely different to the pictures online and they are refusing to give me a refund, I'm 17 years of age and I worked hard for my money and they are not giving it back to me. TOTAL SCAM

Date of experience: June 24, 2019
Australia
1 review
15 helpful votes
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SCAM!
June 19, 2019

Ugh I am so upset! I bought a dress from this company and asked for it with my custom measurements... well what I got looks nothing like the picture advertised and it's terribly sewn. I paid $230 for a piece of crap. Please never buy from them I got it for my 21st and have been rushing around trying to find another dress because they refused to refund me my money and wouldn't let me return it. They are thieves and don't care about you...

Date of experience: June 19, 2019
New York
1 review
2 helpful votes
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Pleased
May 30, 2019

I got exactly what I ordered. It came before the shipping date they gave me. They were sized to fit and fit perfectly. I will be buying more dresses from this site. I will come back with pictures of all the bridesmaids in their dresses next month. Sorry you cant see them before my big day. HM

Date of experience: May 29, 2019
New York
1 review
0 helpful votes
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Stunning
May 10, 2019

I really like how it looks on me. The dress really grabbed a lot of attention. It was affordable and nice. Unlike the stores.

Date of experience: May 10, 2019
Philippines
2 reviews
17 helpful votes
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They've sent me an offer to post a review pre-written by them and they will pay me a very cheap rate if I copy and paste the review on this site. I don't know how they could live with themselves running away with people's hard-earned money.

For those who are saying the 1-stars here are made up, here's a link with proof of the offer from this company.
https://www.aboutlifeandlove.com/fake-reviews-babyonlinedress

Date of experience: May 8, 2019
Romania
2 reviews
14 helpful votes
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Amazing experience
April 29, 2019

STUNNING is all I can say... and pretty much anyone who has seen the dress says as well. Beautifully crafted, with durable lining and boning in the waist. Such AMAZING quality. I have ordered from many other sites but this one is definitely the best! Sizing and fit exact to measurements given. Timing for shipping pretty decent. Took 4 weeks total. Thank you so much! :)

Date of experience: April 29, 2019
Italy
3 reviews
1 helpful vote
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Beauty!
April 28, 2019

Beautifully made. Exquisite details. Can't wait to wear it at my prom.The dress look amazing, I really like it. Will shop again!

Date of experience: April 28, 2019
Serbia
1 review
0 helpful votes
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Great nice site
April 27, 2019

I bought dresses for my wife and it arrived on time and the quality of the dresses are excellent. The stitches and fitting are tailor fit and my wife simply loved all the dresses. I would definitely recommend Suzhoudress!

Date of experience: April 26, 2019
Italy
2 reviews
0 helpful votes
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Wow
April 27, 2019

Suzhoudress has prove to be a true and reliable site. Have orderd twice from it and still am highly satisfied with the dresses. The prices are affordable and the quality... way better than I expected

Date of experience: April 26, 2019
India
1 review
0 helpful votes
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I was very scared of buying my wedding dress online. I am very satisfied with my order, lovely dress - just as seen in the picture. I can't wait to wear it on my great day. Thanks Suzhoudress. I recommend this site to everyone!

Date of experience: April 24, 2019

From the business

Email: info@suzhoudress.com Whatsapp: +86 18862146704 We are a professional dress maker and belong to a large dress fashion company. We are experienced tailors, in order to meet our customers' requirements, we provide high quality dresses and ship worldwide.


suzhoudress.com
Su Zhou City, Oregon, China