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I watched tracking proceed normally ending with "delivered" and "package in place."
Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I ordered 3 dresses it took over a month to arrive. The worst quality and I can't reach anyone in customer service for a refund. No phone number to call just an email address that no one answered.
Do not waste your money!
I placed my original order almost 4 months ago at this point and have yet to receive any part of my order. I have reached out to their support team 3 separate times now (with some email threads have 2 or 3 follow ups each) and their "respond in 48 hours" has never been honored. My oldest email reaching out to them goes back two months and has yet to receive a response.
Absolutely would not recommend. It seems like they take your money and run
My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.
I bought this dress because I had a similar dress but what I received was far from the pictures shows. This dress is a printed version of the original and not worth the amount spent including having to pay duties which the site does not warn you about
I have made a purchase of dresses for my wedding and it still has not arrived, when I made the purchase it said from 8 to 12 days and the wedding is this week and they still have not dispatched my purchase
Please do not order ANYTHING from this place! They are quick to withdraw your money and not deliver your merchandise. This place is a scam! I am warning people with this review. I ordered an underdesk treadmill. Got no email confirmation, then emailed them about it and days later got some false order number with some "non-existent" tracking number.it said delivered and was never at my house. I had to go cancel my bankcard and get a new one reporting them to fraud! Not worth your time. Do not browse or even shop on this site. I got crickets when I demanded for a Refund!¡! They have no actual customer service line. When I called it hung up on me immediately. If I could rate this a negative 100, I would. By the way, I never leave reviews! This is worth warning folks about though.
I ordered a garment and paid 179.00 for it. The online photo was beautiful. Shipping was supposed to take 12 days. After no seller response I opened a PayPal dispute. The seller then responded. It took 5 weeks from time of purchase to receive. The garment was of the worst quality, I even took it to a professional seamstress and was told it was not alterable due to it's poor workmanship. Another dispute was opened with PayPal. Once PayPal looked into TBdress account the case was closed in my favor for a full refund. DO NOT BUY FROM THIS COMPANY
Ordered an item, they charged my card, realized it was probably a scam, requested a refund, they ask me for an order number, they had not given me an order number, without an order number they can't refund my money. SCAM!
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/*******... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.