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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,184
value
27,907
shipping
27,871
quality
28,431
This company responds to reviews on average within 1 day

Instant Feedback

516,103 reviews

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New York
1 review
0 helpful votes
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Good so far
December 16, 2025
Updated review

I just put my tires on yesterday and here in Upstate New York we have snow and ice everywhere. The ride home was good, so far, let's see how it handles the test of time.

Date of experience: December 6, 2025

Quick and simple
December 9, 2025
Previous review

Quick and simple

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Good products & accurate shipping
December 16, 2025
Updated review

Tires were ordered and shipped with no hiccups or delays. The installer picked was professional and was knowledgeable in European cars

Date of experience: February 10, 2025

Hassle-free ordering/pricing
March 1, 2025
Previous review

My continental tires arrived at the independent installer in 2 days and were on the car on the 3rd day.

Date of experience: February 19, 2025
Georgia
1 review
0 helpful votes
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Easiest and Cheapest Way to Buy Tires
December 16, 2025

I've put tires on numerous vehicles using Tire Rack and Discount Tire for installation. It's the only way to buy tires, if you ask me. Best prices, free road hazard warranty, free delivery, $114 installation. Can't beat it.

Date of experience: December 6, 2025
Missouri
1 review
0 helpful votes
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Good Company
December 15, 2025

This is a good online company to do business with. Every time I've gotten new wheels I've ordered from Tire Rack. Every time I've been happy with my purchases. Will keep ordering from them

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Tires not mounted correctly
December 15, 2025

My tires and wheels came from two different centers and I ended up with 3 tires for the right and only one for the left. I suggest in the future should tire/wheel packages should only originate from one place to ensure proper mounting. I ended up getting the tire flipped at a local tire store out of pocket rather than deal with sending one tire and rim back to get it flipped. Yes; tires are directional and you need two rights and two lefts.

Date of experience: June 5, 2021
Elise B. — TireRack Rep
12 hours ago

Thanks for reaching out, Daniel. We understand how frustrating this must feel, and we don’t take your concerns lightly and a member of our team will be reaching out.

New York
1 review
0 helpful votes
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Tire Decisions
December 15, 2025
Updated review

Having to find AST for the car, it wasn't easy with so many different tires. Tire Rack had the tires rated and that made decision making much easier pertaining to safety and cost. Many good tires to chose from and we did settle on something that would meet our requirements and not break the bank. Worked ou very well, thank you.

Date of experience: December 5, 2025

There is a discount code BLACK25 but don't see where...
December 9, 2025
Previous review

There is a discount code BLACK25 but don't see where to enter in the form? Believe it was for$15.00

Date of experience: November 29, 2025
Georgia
1 review
0 helpful votes
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Solid online buying experience.
December 15, 2025

I find Tire Rack to be the best online site to buy tires on. The prices can be very good if you're flexible. Just got a couple Pirelli P Zero tires for $161 each. Crazy, right? The checkout process is easy and shipping is fast. Also, you can talk to a human when contacting customer service if a problem with an order arises. I never buy tires with anybody before checking with Tire Rack first.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Super happy
December 15, 2025

I have ordered from Tirerack.com several times
Every time I have been completely satisfied.
They are #1 in my book Thank You.

Date of experience: December 5, 2025
Wyoming
1 review
0 helpful votes
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Ties all kinds
December 15, 2025

I have purchased four different sets of tires through tire rack.And i've never had a problem with any of them 44 different vehicles.They've been wonderful, I thank you guys, today I purchased for my kia soul

Date of experience: December 5, 2025
Ohio
1 review
0 helpful votes
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Old reliable
December 15, 2025

It has been many, many years since I've been to a tire store. Tire Rack has better selection, pricing, and information than any brick and mortar store.

Date of experience: December 5, 2025
Virginia
1 review
0 helpful votes
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I left the pertinent info on an open tab and as soon as Rachel logged in to our chat, she handled the situation quickly and professionally.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Delivery Nightmare
December 15, 2025
Updated review

Order was placed and got confirming e-mail that tires were shipped via On Trac. Impossible to track as On Trac claimed the tires had not been received. Three days of calls with Tire Rack customer service trying to remedy. Finally another shipment was sent from 2 different warehouses overnight. Within hours the original order was delivered at 10:00 p.m. Now I have to reject delivery of the second shipment. This was a problem with On Trac as their customer service phone could not be reached and their on-line tracking was never updated.The Tire Rack folks were all nice and trying their best to help. Even tracking the second order through On Trac still indicates the tires have not been received from the seller 24 hours after shipping.

Date of experience: December 1, 2025
Elise B. — TireRack Rep
18 hours ago

John, thank you for letting us know about this. We understand how frustrating order issues can be, and a member of our team will be reaching out.


The way to get it done right
December 9, 2025
Previous review

Just a great place to get the right product at the right price.

Date of experience: November 28, 2025
California
1 review
0 helpful votes
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Super Customer Service
December 15, 2025
Updated review

This time, I ordered for the hazard claim replacement. Customer service c/o chat is efficient and able to answer all my questions. Claim pre-approval is quick. Instructions & steps is easy to follow. Tire Rack is my go to place!

Date of experience: December 5, 2025

Efficient
December 12, 2025
Previous review

Quick search. Available stock. Fast delivery.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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The website is easy to navigate and find information about various tire options and sizes. I also like the ability to see test data and customer feedback for tires.

Date of experience: December 6, 2025
Virginia
1 review
0 helpful votes
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Review - North VA
December 15, 2025
Updated review

Just installed tires so far so good.
Delivery was extremely fast. Tires were in stock and delivery started same day o placed the order.

Date of experience: December 5, 2025

Receipt and return process great
December 8, 2025
Previous review

I have ordered tires for multiple vehicles and they deliver to home or maintenance facility on time. Split tire orders may delay receipt but that is based on availability of course.

Date of experience: November 28, 2022
Virginia
1 review
0 helpful votes
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The last two times I needed to replace my tires, Tire Rack (Brad last time, Tanner this time) have made the process so easy and had so much knowledge. Plus, the last set of tires lasted forever, were perfect for my drive style, and when I hit a road hazard the process to get a new tire was awesome.

Date of experience: October 2, 2019
Georgia
1 review
0 helpful votes
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Always pretty easy, and fast
December 15, 2025

Sometimes you have to tweak things, if they say they don't want you to purchase a certain tire. That's the only frustrating thing, (even Grok says the tire you want is perfectly fine - and even preferred - for your make/model/year). Aside from those few instances, ordering is made easy because they narrow your ability to purchase to their own recommendations/safety guidelines.

Date of experience: December 5, 2025
Illinois
1 review
0 helpful votes
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Great Service, Great Support
December 15, 2025

I replaced all 4 tires in 2024, and after getting 3 nails in a rear tire in 2025, they're reimbursing the full cost of the tire to help get it replaced and on the road. Love Tire Rack!

Date of experience: December 5, 2025
Hawaii
1 review
0 helpful votes
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Great Service
December 15, 2025
Updated review

It was an easy going experience purchasing the tires and they came faster than I expected them to come. And big thanks to Ozzy for calling to confirm the size and make sure I'm getting what I need.

Date of experience: December 4, 2025

I just wish they had more options for 195, and aspect...
December 9, 2025
Previous review

I just wish they had more options for 195, and aspect of 35 for the 205 but they did have 205 40. It is for a 16x8 +20 wheel but the more the merrier

Date of experience: November 29, 2025
Virginia
1 review
0 helpful votes
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Pretty Good
December 14, 2025

Reasonably well comparisons of appropriate tires. At times had to search further for some brands such as All season tires also Mountain Snowflake rated versus just winter tires

Date of experience: December 5, 2025