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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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It was an easy going experience purchasing the tires and they came faster than I expected them to come. And big thanks to Ozzy for calling to confirm the size and make sure I'm getting what I need.
I just wish they had more options for 195, and aspect of 35 for the 205 but they did have 205 40. It is for a 16x8 +20 wheel but the more the merrier
Reasonably well comparisons of appropriate tires. At times had to search further for some brands such as All season tires also Mountain Snowflake rated versus just winter tires
Great prices, while providing great information with product selection. Awesome after service when I got a blow out the replacement tire was shipped promptly and was a very smooth process
Definitely a disconnect when choosing a local recommended Tire Rack installer to install low profile, large diameter, high-performance tires to those shops that could actually install the tires. Multiple times I have had tires deliverd to a shop and that shop could not install the tires. Getting the tires to shop that can handle the install was a total nightmare.
Tires purchased for a previous vehicle made such an amazing improvement in how the car handled, I had to come back for new tires for the new car!
When looking for just the right tire, this is the place. It's where I can find exactly what I want and get service that keeps this company 'top of mind'.
Bought a set of 4 tires for a tesla. Pirelli P Zero All Season under $1000. With road hazard insurance.
Guys I live in the city of potholes. No problem they say
I have always ordered from Tire rack for over 30 years, they deliver a great product and stand behind their products and warranty. Never ever had an issue with is company.
We burn through tires with staggered set up, AWD, HP upgrades lowered and fun driving habits. So finding great deal on good tires is a must.
This is my 2nd time ordering from TR. Easy website to use and a wide selection to choose from. If you're unsure what you're looking for, just use the Live Chat.
I've been buying from tire rack since the 1990's and it has always been a great experience. Reviews and ratings are really helpful and I always get the latest production date tires.
Your Warranty Specialist Bella Lange is outstanding and know what customer service is. She was extremely responsive and helpful throughout the entire process.
Bought my daughter a set of tires while we were in the phone together. She learned a little while I was positive that she's was getting a good deal on the right set of tires for her car.
I've only purchased tires through Tire Rack since the 1990s. It's fast, easy to use, and great prices. Plus, their service network is second to none!
Everything is easy and the prices are great. Awesome service, too.
Your old website was more user friendly. This new one is nudging you to use one of your installers. I did that once and did not have a good experience.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?
I purchased 3 sets of winter tires and wheels from tire rack in the past 10 years. Each set was delivered to my door in less than 24 hrs and ready to be installed. Money well spent
The website stated there was 5 tires of the one I was ordering in stock so naturally I ordered 4. In the confirmation email, it then stated I ordered 4 of them when their availability was out of stock. This was inexcusable considering winter snow is here and my wife is driving on low tread tires. I now needed to order different tires that are above budget and push back the installation date further because of this "minor error".
Thanks for letting us know about your order issue, Robert. We understand how frustrating this must be, and will have reviewed.
Tire rack website is extremely user friendly, great products at great prices!
Very informative from manufacturer info to customer reviews.
Always a pleasure ordering from tire tack! Thank you for making my experience easy.
I spent a lot of time reviewing each type of tire available for my 4Runner. The buyer reviews and the Tire Rack reviews were very helpful in determining which tires I should buy for my needs.
I love the in-house reviews. Very comprehensive. Also love the ability to compare, with all of the pertinent details.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We're sorry to hear your experience with us, John was not to your satisfaction! Will you please send your order number and details of your experience to custsvc@tirerack.com? We'd like to look into this and try to help