I ordered a cocktail dress from Tuckernuck for a work Christmas party. I paid for expedited delivery to be sure it arrived in time. It arrived in time, however, they managed to send me the wrong dress. A hideous dress arrived.I then spent 45 minutes on hold and my call was never answered. Someone finally answered me using the chat feature. Even this took almost an hour. Very disappointing and frustrating experience. It has yet to be resolved and you can be sure I will be reluctant to use this company again.
I was really surprised by the lack of quality of the dresses I received. I bought them thinking they'd have some quality fabric and cut given the cost. They're equivalent to something you'd get at much much cheaper stores/sites. Really disappointed.
Quality clothing, great styling for all ages, free shipping and returns, very fast shipping. I may be on the older side but at 73 you don't have to look old. I get compliments on everything I wear from Tuckernuck everywhere I go! My go to shopping site!
I am a frequent buyer of Tuckernuck clothes but have found you cannot completely rely on the site reviews. I have written a couple of reviews which professionally expressed my opinions about the clothes which never seem to get published on their site. It appears they ONLY put up very positive reviews and they are not always real. This is very disappointing that I and others cannot trust to get accurate reviews on their site.
I needed a couple of special dressing to wear to my husband's Christmas parties. Tuckenuck came though, again, providing me with the perfect outfits! Love the quality of their products, their unique and flattering style, and their reasonable prices. Thank you, looking forward to finding my new Valentine's Day outfit!
My purchase took 12 days to receive. When it finally arrived, the quality was not great, so I sent it back and that took 3 weeks. My credit went back to a card that I do not own. Customer service has been useless!
I have been purchasing from TNuck for a few month. Their sizing within certain brands like Pomander Palace is inconsistent and unreliable. Also, beware of using Tnuck sale codes, in many instances when you use them its a final unreturnable sale.
I purchased a top on final sale, and was very disappointed in the fabric, and the fit. I explained to the service rep, that as an older person, I am having trouble fitting into Tuckernuck. I greatly appreciated that she and her Team went above duty to refund my purchase.
Returned 3 items from Tuckernuck, Nov 2nd to Staples where I was directed by Tuckernuck to take them for express return. Not much of an Express return process-Still haven't received refund. Called to see why there was such a delay, held 20 minutes to speak with someone. The select 1 options. To do "chat option" for shorter wait wasn't working. I was told the holiday was the refund delay-returned them Nov 2, plenty in advance of holiday. I was then told it was because I used Staples-that was the only option I was provided. I'm told refund will be this week? Can buy clothes elsewhere where they don't hold my money for a month if I need to return.
Everything old is new again. I believe quality designers look to the Sixties! Delighted to have found this company! Very classy A-lines dresses, high flattering-to-face-collars, youthful lengths, nice fabrics, all modernized for today yet with a great nod to the past. Audrey Hepburn-ish…what's not to like?!
Dress came in a timely fashion and is lovely but it runs small according to the chart.
Sure do wish you provided other dresses in larger size. They would sell!
Also I thought that for the price, there would have been nicer packaging.
Tuckernuck has a rating of 4.1 stars from 1,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tuckernuck most frequently mention customer service, great quality and return process. Tuckernuck ranks 30th among Women's Clothing sites.