Great people. Nancy was great to deal with. Delivery ran late twice so maybe allow more time per stop so they don't get behind
Suggestion: I had it made firmer after three months and now it's better than before.
The support is excellent, I don't wake up when my husband comes to bed, it's wonderful. I was leery about spending so much money (I got the V9), but after staying at a hotel while out of town for a few days, I realized how worth it my new bed was.
Much firmer than the old mattress but very comfortable To be more clear in the brochures as to the fact that my model has the 6 month adjustment. It was confusing so I got it in writing.
Suggestion: I've had no problems to date
Still not feeling rested I got the new bed blues...I thought by now my body would adjust. I like the adjustable part, I think the mattress is what is still bothering me...think I got the wrong one... I wish I had gotten the foam bed, I talked myself into thinking the mattress with springs was good, nope its not.
Suggestion: It shouldn't go on a adjustable bed, I can see the middle rising up and its poking me. Springs on an adjustable is a bad idea...just doesn't feel comfortable especially when its in one of its positions.
The Verlo mattress is not for me. Maybe one of you may want it as it is not for me. It less than a year old. I want to get rid of it, it's always been covered, I will sell it for half of what I paid for it. Please contact me to discuss further.
New mattress has helped relieve my back problems It was not easy to reach you by phone directly. Always talking to someone different or a recording.
Suggestion: The fact we should turn it so often. That's very difficult for us.
Mattress stays flat where we need it and sinks in when our body shapes it. Thank you Adam. Sleep well yourself
Suggestion: Maybe by the end of 9 to 11 months, Paul says he might like to soften it up a bit
Customer service was also great so thank you Darren for leading us into the right direction answering all of our questions and allowing us to find our perfect fit.
Suggestion: There hasn't been much to complain about we are pretty satisfied
Yes and No still thinking abt adding more stuffing per last e mail. Then think that might be throwing good$ after bad. using pillow to stuff in valley. Also thinking something at Kohl's suggested on f.b.
Suggestion: I could take it back and start over shopping.
Husband wakes up with his back feeling worse. I feel about the same as before. We spent a crazy lot of money and want a bed that doesn't hurt our backs, esp. my husband's! Please help us rectify the problem!
Suggestion: Softer! We're regretting not getting the pillow top.