Vevor has a rating of 4.3 stars from 2,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, great price and fast delivery. Vevor ranks 2nd among Outdoor Equipment sites.
Same highly rated tool set as found in "Big box" stores. Easily ordered direct at 20% savings, same warranty. I would have needed to use ship-to- store option which would have delayed delivery by almost a week.
Super pleased with the greenhouse. My husband said no way would this hold up & was very surprised & happy with the purchase.Easy to put together & sturdy. We have had a couple of unpredictable wind storms flair up & greenhouse stood up just fine! Only suggestion is wished you could purchase a summer cover that had more ventilation, it will be too hot for summer months here in AZ. Yes we plan to purchase another as our gardening expands.
Product as described, quick delivery, tools to assemble not adequate, as shelf brackets were too tight when trying to fit into posts. Had to use my own hammer along with the dinky hammer they supplied. Overall works well and a good price.
I was shipped a damaged tool that can not be used in its current condition. After repeated exchanges with product support, there has not yet been a workable remedy offered.
Ok, there are no hammers or saws, but I have everything else I need in one toolbox! There are sockets, extensions, bits, drivers, hex wrenches, open end wrenches and more! Each drawer is well labeled and organized! I'd say that 90% of my tool needs are in this set! I can repair my cars, truck, appliances, gardening equipment. This set will really be used a lot, saving me time and money! I'm really happy with this set!
I recently bought a post hole digger. The machine is quite light and it did have enough torque to drill a 2 foot deep 6 inch hole in hard clay. I'm quite happy with my purchase.
Works great, not that heavy. I was able to trim 2 large trees in a couple of hours. You may want to tighten the pieces together a couple of times as they might get a little loose. Would definitely recommend.
Their equipment is garbage and they refuse to issue a refund. They continue to give excuses and everything they say is an additional 1-3 days. Their no phone number to call. Only a chat that responds hours later. Avoid this company at all costs.
Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Even after several orders I'm still amazed at the quality and the price for what I buy.
Mainly tools but a few other items like an ice machine. All products have been great.
Needed a lightweight yet sturdy, collapsible ladder to access an attic space 9' above the floor. This unit is lightweight and compact enough to store in a closet. Sure beats hauling that heavy, clunky 8'wood ladder in from the garage. Works great.
Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Answer: Did you order it from Amazon?If yes,you need to contact your store on Amazon.
Hello Michael,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
We have successfully requested a partial refund you agreed for you as the solution in accordance with our commitment.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor