Vintage Brand has a rating of 4.4 stars from 2,100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vintage Brand most frequently mention good quality, customer service and fast delivery. Vintage Brand ranks 5th among Sportswear sites.
Why don't you list shipping costs? Why don't you utilize paypal? The whole transaction seemed a bit dodgy. I hope you guys get a little bit more refined over time. When you don't list shipping costs it's usually a No Go.
The gray Jerzees sweatshirt material looked like a much different color of gray in person than it did on the website. So much so that there is not enough contrast between the printing (some of which is also gray) and the shirt material. The effect is that the logo, which is so cool, is hard to read.
Made order approximately 2 weeks prior to when I wanted to receive my items. Items arrived in about 3 weeks, and arrived 6-7 days later than estimated arrival date. The products were nice, but I was disappointed that the printing and shipping time took so long. Order early to receive your product before the needed gift-giving event.
Vintage Brand - has been simply awesome and was beyond accommodating. I first of all love the fabric and material of my sweat shirt. However, I ordered a size too big. I reached back out to them to see if I could send the original sweatshirt back and order one size smaller. Vintage shared how it's not the usual practice to do exchanges since shirts are specifically made to order but they would do a one-time courtesy of shipping the needed size free of charge. I thought that was so cool. And I thank you!
Was skeptical at first, on how long my stuff would take because of some people's reviews. First time ordering, stuff was here 2 days later. Material and items better than I could imagine. I would do business with these guys 100x over. Maybe more. Thank you! GO BIRDS!
One of our pastors took a job in Indiana and during his interview was asked what college team he would be following. We got him a vintage 1960 Indiana Hooser hoody.
Your customer service crew is amazing! I type in the wrong address and the package was going to get returned. They not only said they would send it out again with th new address, recommended we contact the local post office. I was not able to, but the package arrived to my nephews house the next day with the right address on it. He said ot is the softest thing he owns. Thank you so muchaa
3 of the 4 shirts were great and longer than expected but that's fine. My charger shirt was an off brand shirt maker and the logo seemed cheap as well as the shirt quality.
I ordered two shirts with the same character on them. Although the one shirt did not look exactly as shown on the website (Colors were slightly different than what was shown.) A querry to Customer Service cleared up the issue.
I ordered three hooded sweatshirts for Valintine gifts. All looked great and the Marshall buffalo was vintage spot on. The material is soft and felt good. But the size was running small. All three were sized large. My petite daughter loved how hers fit, but the fit was pretty tight on my wife and me. No, we are not big and large sweaters fit us fine. I contacted Vintage Brand's via email about the size running small and how to exchange for an extra-large. I be dang, they had no issue of providing the XLs. The replacements were received quicker than the fast delivery of the initial order. Great company...