website thubmnail of Weather Shield

Weather ShieldReviews 48

2.8
How would you rate Weather Shield?
grey star
grey star
grey star
grey star
grey star

Weather Shield Reviews Summary

Weather Shield has a rating of 2.8 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Weather Shield most frequently mention customer service, casement windows and seal failures. Weather Shield ranks 12th among Doors & Windows sites.

service
15
value
14
shipping
9
returns
7
quality
15
California
1 review
1 helpful vote
Follow Nikki H.
Unfollow Nikki H.
Send Message
Share Review
Report Review

I sell these windows as a broker, I do not work for WeatherShield, that being said. I am the service/warranty contact here. They are extremely well made. Never had an issue in the 5+ years we have been selling these. All products are received, installed, and warrantied better than other major brands we refuse to sell. Anyone would be absolutely impressed, happy and confident to have these windows and doors in their home for a lifetime! Plus the options are endless! Most Highly Reccomended!

Date of experience: November 15, 2023
California
1 review
3 helpful votes
Follow Tory M.
Unfollow Tory M.
Send Message
Share Review
Report Review

If you want expensive door frames that look like this then order from this company. But don't expect them to do the right thing.

Date of experience: May 24, 2023
California
1 review
5 helpful votes
Follow David A.
Unfollow David A.
Send Message
Share Review
Report Review

Zero stars. Can I go negative?
December 13, 2022
Updated review

I have wondered if I should update my original review. Wonder no more. Probably the worst company ever. Years later, WS is nothing to do business with.

Date of experience: December 13, 2022

Totally disreputable
August 3, 2021
Previous review

How come I can't give 0 stars? This mob is a sham. 17 windows and 3 sliders. Never performed well. And the warranty is useless and WS uses a warranty claim as their opportunity to sell you more junk through their "inside sales" dept. "Well we gave you a twenty year warranty, but it has been 16 years. We will discount new parts 50%." Apparently, WS thinks we are supposed to remanufacture their door. No contractor will touch it. It is either under warranty or not. Evidently, "not" per WS misrepresentations. They don't even have a warranty dept...
Am currently preparing lawsuit. I see they have faced numerous lawsuits, including class actions. Well founded as it is their custom and practice not to honor the warranties that they wrote (adhesion contract and illusory). That is classified as fraud subject to punitive damages.
Good value and cool product? Look at the pic.

Date of experience: August 3, 2021
Colorado
2 reviews
3 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

I used to install and repair Weather Shield windows for its second largest distributor. They used to be really quality windows (metal ones NOT the vinyl ones). Since COVID (2019) they have had very poor quality control. I have no idea what is going on with this company, but STAY AWAY unless you want problem after problem... the gaskets are a major problem. Direct sun exposure is a recipe for disaster. And if you have the vinyl ones they warp and buckle with direct sun exposure. Buyers be ware! They are in a lot of new homes around Bozeman, MT and they are junk for the price!

Date of experience: October 5, 2022
California
1 review
4 helpful votes
Follow George D.
Unfollow George D.
Send Message
Share Review
Report Review

Looking through this page I see that I should have read the reviews instead of listening to a sales guy. I bought 20 windows from this company and most of them are going to have to be replaced. I have a lot of quality problems, miss matched finishes, incorrect size, etc. Just do yourself a favor and don't purchase these windows, even if you are flipping a house, it is not worth the headache.

I made a you tube video documenting my issues. I have been ignored by WS and my supplier has not been much help either. It is devastating to loose so much money on a garbage product.

youtu.be/RGIqZXC8iDQ

Date of experience: August 18, 2022
Georgia
1 review
3 helpful votes
Follow James A.
Unfollow James A.
Send Message
Share Review
Report Review

Purchased 22 windows for our new build. Immediately had problems with broken seals and rollers. Windows won't shut, won't lock or won't raise up. Our supplier has reached out to WS numerous times with no response at all. Considering a lawsuit. Avoid these guys.

Date of experience: June 3, 2022
GB
1 review
0 helpful votes
Follow steve C.
Unfollow steve C.
Send Message
Share Review
Report Review

Had a slight leak on the new conservatory roof but they were most helpful and apologetic and had it sorted very quickly, good value for money and the installers left no mess and were friendly and helpful, I would have no hesitation is using them again

Date of experience: May 23, 2022
Colorado
1 review
3 helpful votes
Follow mick r.
Unfollow mick r.
Send Message
Share Review
Report Review

Invested a new house in Weather Shield. Seal Leakes from the start, Took 5 years to fix & 2 Reps who were trying to blame the Contractors for installation. Funny these Reps, took 2 to realize that they were really@ fault! Awning windows were warped from the start & Reps were arguing that nothing was wrong with the window even when I put a straight edge on the sash that was warped! I even had the Manager of the lumber co come out & even he said the windows were messed up! But like your Reps he was less than helpful only out for his fat $#*!! You say this is really helpful? I find it hard to believe your still in business! I will continue to bash your company & the company Neuens Lumber in Fredonia WI for selling $#*! like this!

Date of experience: April 11, 2022
California
1 review
0 helpful votes
Follow Demitri G.
Unfollow Demitri G.
Send Message
Share Review
Report Review

Weather Shield Windows has a good quality reputation, so we purchased a double-hung window, a sliding door, and a Bi-Fold window. We really like the window over the sink for parties and entertaining. We did have one issue but Jim from service at Window Visions took care of it for us, but the quality was great.

Date of experience: March 12, 2022
Michigan
1 review
2 helpful votes
Follow Dennis L.
Unfollow Dennis L.
Send Message
Share Review
Report Review

0 Stars
February 12, 2022

Weather Shield does not deserve even 1 star. Buy these windows only if you want to replace them within 15-20 years. The seals break and cloud up. We've had to replace every window that gets any sunlight.
Their customer service sucks and they tell you, "sorry your warranty is up, we can't help you". I've purchased much cheaper windows that last much longer for a fraction of the price. Please save your money and go elsewhere.

Date of experience: February 12, 2022
New Mexico
0 reviews
2 helpful votes
Follow ROSEMARY M.
Unfollow ROSEMARY M.
Send Message
Share Review
Report Review

I would love to take hardware and patio doors and screens and throw them through Western Building Supply, Albuquerque, NM window or dump them on the roof. A terrible product and have been nothing but frustrating and costly over the years. These were not inexpensive doors. I will continue to be disappointed and dissatisfied until they are replaced with a better product. I am so very sorry I listened to the sales representative at the time of purchase. I would rate this product minus 1 star if it was possible.
Mrs. Edward S. Angel
Santa Fe, NM *******

Date of experience: January 18, 2022
New Jersey
1 review
3 helpful votes
Follow louis v.
Unfollow louis v.
Send Message
Share Review
Report Review

Hardware for French door.
December 21, 2021

I bought a French door from Weather Shield with no hardware.
I contacted them and asked if they will be able to help me to find hardware but the only I got was;
The glass code will start with an L P or M and be followed by 15 numbers
Example - L**************
But I do not have any code who started by L...
I gave up and will never buy anything from them.

Date of experience: December 21, 2021
Wisconsin
1 review
0 helpful votes
Follow Dan D.
Unfollow Dan D.
Send Message
Share Review
Report Review

Dan, Jon and Dalton are exceptionally helpful, knowledgeable and willing to share their expertise! The quality of the windows exceeded other brands! The window trim fit very well, installation was a breeze! Thank you Weathershield! Dan

Date of experience: August 30, 2021
GB
1 review
4 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

I bought a composite door from them to replace the plastic one I had. Immediately starting making cracking noises when warming or cooling Noise from street as if door is open.!. Told nothing wrong with door and I should buy a porch to stop the noise.!
Had bought their windows to replace my glazing … the whole house now so noisy I get woken up on refuse collection day at 6am. I hear ever car door shutting and get no peace from the noise.
This time told … it ‘My FAULT' …! I was apparently sold the highest quality glass to stop heat loss. BUT if I wanted to stop the noise I should have ordered and paid for one of their other types of glass which was more expensive!
They can fix the problem but I will have to pay for secondary glazing to be fitted inside the glazing I've just bought …., (You can't make this up) …
I don't live in a noisy street, I paid for glazing I was told would stop the street noise and a door at nearly £2000 that was supposed to stop outside noise. Non of it does what I paid for and the rude comments blaming me and telling me to pay them for more products from them to cover what I have is absolutely disgusting.
They have ruined my house and my peace of mind..

Date of experience: August 1, 2021
California
1 review
3 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

Our contractor installed weather shield vinyl windows throughout our house in a 2005 remodel. Most are typical/vertical sliding windows. Master bath has casement windows with a crank to open them. We had significant problems with both. The casement windows will not latch/lock. They're barely used at all. The sliders in our bedroom broke. The the valence wheels somehow broke thru the side of the window. We submitted a warranty claim. We are within the 20 year warranty period. Weather shield denied the claim saying our windows were "misused and abused". Needless to say we were shocked. We have central air so these windows are used infrequently, let alone abused. They also wouldn't explain their decision/process or allow me to speak to a superior. I can only conclude I will never use weather shield again.

Date of experience: July 9, 2021
Wisconsin
1 review
0 helpful votes
Follow Jordan L.
Unfollow Jordan L.
Send Message
Share Review
Report Review

Great Windows!
July 7, 2021

Weather Shield Windows and Doors is by far my favorite company to work with. I recently purchased new windows for my kitchen. The sales rep was excellent to work with as he was friendly and informative. The windows look beautiful inside and out. Couldn't be happier with the quality and expertise of this company!

Date of experience: July 6, 2021
Pennsylvania
2 reviews
6 helpful votes
Follow James H.
Unfollow James H.
Send Message
Share Review
Report Review

Unbelievably bad workmanship and they have no interest resolving any issues. They are good at blaming others for their poor workmanship.

Date of experience: May 27, 2021
Texas
3 reviews
6 helpful votes
Follow Peter L.
Unfollow Peter L.
Send Message
Share Review
Report Review

As a builder I was given an extended warranty for the Weather Shield windows I installed in my personal residence. It stated that they would replace or repair any defects including seal failures as long as I owned and resided in the home. I submitted a claim for seal failures and they are refusing to honor the warranty.

Date of experience: May 26, 2021
North Carolina
2 reviews
7 helpful votes
Follow Tom S.
Unfollow Tom S.
Send Message
Share Review
Report Review

Originally bought all Weathershield windows and doors when we built our house. Added on a few years later and, again, used all WS.

Then windows started to fail. Have had to replace numerous windows with hardware issues, loss of gas, etc.

The capper was when I called to order yet another set of sashes I got a "small order" charge. When I questioned it, they said they added that to all homeowner sales. In other words, if you are a loyal customer and used the Weathershield product, you get an uncharge for replacing their faulty equipment.

They held me hostage once, but never again will I buy a Weathershild product.

Date of experience: April 27, 2021
Tennessee
1 review
6 helpful votes
Follow Harold C.
Unfollow Harold C.
Send Message
Share Review
Report Review

My builder talked me out going with Pella windows and suggested Weather Shield (kick-back?) and what a disaster. Broken seals within months. When I finally found a Weather Shield distributor in my area the WS rep challenge me stating that I didn't have WS windows because I could not find the tiny, tiny S/N. I had to take pictures of the WS stamp on the lock to authenticate. WOW. We finally found the tiny serial number and immediately the rep stated that my warranty had expired. I built this house and it was only 10 years old at the time. Consequently we went back and forward to no avail as it relates to the warranty. So after not being able to find a replacement sash that matches, I had no other choice than to buy WS sashes. Most of my windows (12) on the front of my house has failed. What a joke of a company. Just got a quote from a local Pella distributor and "F--K" Weather Sheild with anything long and prickly. Angry... YES!

Date of experience: April 21, 2021

From the business

Weather Shield is a leader in new and replacement windows and doors. Our premium windows and doors are fully customizable to fit your home and your budget.


weathershield.com
Founded in 1955
Medford, WI, United States