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ZazzleReviews 13,040

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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Texas
1 review
0 helpful votes
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Paid for express shipping on custom Christmas cards, got no delay notification, no response from customer service, and now it's too late to send cards to friends and family. Extremely disappointing

Date of experience: December 5, 2025
Utah
1 review
0 helpful votes
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Overall Good
December 15, 2025

Can be a little confusing when designing something and wasn't quite sure what some of the options were or what would actually appear on the finished/delivered product but price is reasonable and had no issues with delivery.

Date of experience: December 5, 2025
Florida
1 review
0 helpful votes
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Perfection
December 15, 2025

Not only did our invites arrive pretty quickly but they were so simple to customize and so cool that we were able to add a qr code

Date of experience: December 5, 2025
Indiana
1 review
0 helpful votes
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Christmas Ornaments
December 15, 2025

I get my kids specific types of ornaments every year with something that occurred during the year. This year my kids turned 18 and 16 so I wanted to commemorate it with something special.

Date of experience: December 5, 2025
North Carolina
1 review
0 helpful votes
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Save the dates
December 15, 2025

Insanely impressed with how quickly our order came. Ordered on a Monday and they were delivered on a Thursday that same week!

Date of experience: December 5, 2025
Sweden
1 review
0 helpful votes
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Loved how they turned out!
December 15, 2025

Quality and color of the STD was great. The picture was a little darker than the original and a little grainy but it still looks beautiful.

Date of experience: December 5, 2025
North Carolina
1 review
0 helpful votes
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Christmas ornament
December 13, 2025

The ornament was beautiful it was exactly what I wanted it came very quickly and is very good quality would definitely recommend your company

Date of experience: December 3, 2025
Colorado
1 review
0 helpful votes
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Quality Business Cards
December 12, 2025

The business card maker was easy to use, and the quality of the card is amazing! I will definitely order more business cards in the future.

Date of experience: December 2, 2025
Delaware
1 review
0 helpful votes
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Personalized photo ornament
December 12, 2025

My personalized Christmas ornament of my granddaughter is beautiful! Her photo is clear and the script on the front beautiful! I am very pleased with my Zazzle purchase and highly recommend if you're looking for a good quality personalized ornament.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Very happy with items
December 12, 2025

I went with the metal ornaments for cost cutting and I feel it was the right call. Not only was it cheaper, but the metal will not break unlike the ceramic ornaments when packed away or the pets attack the tree.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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Damage on Important Wedding Sign
December 12, 2025

I enjoyed the fast delivery and the updates but the item I purchased did not come perfect. It has damage on the bottom left. With the company doing lots of things for weddings you would think there would be better packaging or safety for the products. Due to the time of my wedding there is nothing I can do but in the future it will make me question using the company again.

Date of experience: November 28, 2025
Texas
1 review
0 helpful votes
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I couldn't be HAPPIER!
December 12, 2025

Card stock is phenomenal. I just started my own business and I am floored by the card stock and printing quality that Zazzle has available. My new go to for My business marketing tools.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Merry Christmas Card
December 12, 2025

The card design was perfect! I was able to write a brief message to be included along with a simple picture! The site was user friendly and the design was just what we wanted!

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
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Good but shipping could be better
December 12, 2025

I love the cards, however they weren't packaged well so the sides of the cards were tore up. Most of them are still in good shape but about 5 were messed up

Date of experience: December 2, 2025
Kentucky
1 review
0 helpful votes
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Earring Cards
December 12, 2025

I guess it's my fault that I didn't realize the earring cards that I ordered were missing holes. I had to punch holes in all of the cards manually. Otherwise cards were great!

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Great! Affordable and fast shipping!
December 12, 2025

Outstanding!
Had no issue and the delivery was very fast and the quality was amazing even without paying for extra definition on the print

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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I love these business cards
December 12, 2025

I have shopped with this seller a few times for my business cards, I will continue to do so for as long as they are available. I love the design, and the quick shipping. Thanks!

Date of experience: December 2, 2025
Arizona
1 review
0 helpful votes
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I ordered two t-shirts to give as Christmas gifts. I was pleased with how quickly they shipped and arrived, but was quickly disappointed. One of the shirts arrived with a stain on the front, right next to the neck line. It looked like oil or something similar. I'm addition to the stain, the overall feel and quality of the shirts feels pretty sub par. I wish I would have ordered elsewhere.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Super easy!
December 11, 2025

I ordered magnets with my mom's picture on them as part of a gift bag for guests attending her 90th birthday. The uploading of her picture and the designing of the magnet was super easy.

Date of experience: December 1, 2025
North Carolina
1 review
0 helpful votes
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Good
December 11, 2025

*********************920

Date of experience: December 1, 2025