Very friendly and helpful staff, utilised both the email help system spoke to an advisor over the phone, great customer service across the board and helped me pick out a wonderful new memory foam mattress.
The site is really messy but my experience with the humans who run it has been amazing. Everyone responded to my queries really quickly and i had constant contact with customer support throughout the whole order process. They should clean up their site though so it looks more professional
Luxury at its finest! I was a bit skeptical but the memory foam mattress I ordered from Zen Bedrooms and the king size comforter I ordered to go with it have been stupendous. Great purchase for a bargain price!
I treated my daughter to a new winter comforter from this site and she absolutely loves it. I chose the microfiber option as she has had some issues with allergies before and it has been absolutely fine. Very tempted to get one for myself!
Superb! I bought the memory foam pillows and a king size comforter (microfiber comforter) in November and they are amazing. Really soft, perfect weight, never too hot and I am never too cold. The comforter drapes to the body rather than like sliding off... if you know what I mean. I hate a stiff comforter. This one is perfect!
Bought my memory foam mattress using a living social deal and it was very easy. Was just five steps to use the voucher and was offered a free upgrade. Only problem was the delivery was a little slow, but I wasn't worried. Thanks Zen!
The website is horrinle! I couldn't get on for days and eventually had to contact their customer service via facebook. Absolutely ridiculous. Customer service/facebook though were really nice and helpful. I couldn't be happier with the service, it's simply the website that drove me crazy. Thanks to competent people, and not the website, I was able to sort my order. My memory foam mattress, however, is like sleeping on a cloud. So much hassle to get it, but well worth it. Soooo comfortable I hope it lasts me forever because it is seriously like a dream to sleep on!
I bought a contour memory foam pillow from here for Christmas as a gift to my lonely single self and omg... who needs a man to hug with a pillow like that! Needless to say, I am "inlove" with my new contour memory foam pillows. The best!
I bought the memory foam pillows from there. I couldn't decide between the gel-filled and the contour memory foam pillows but ended up choosing contour. I love them! They do actually "contour" to my neck and head. I am a side-sleeper and they work perfect for me.
I highly recommend the gel-filled memory foam pillows. They are supportive cooling comfy SPECTACULAR! I can't rate them enough. Technology these days is amazing! Whats next - water pillows? Either way i am a happy camper and pleased to have a pillow that finally has me sleeping right!
Very cool site and i love their pillows. Now i need to get my hands on one of those memory foam mattresses! Patiently waiting for another living social deal
Delivery was a bit slow but apart from that - great company. Had been suffering back pain for a number of years now and the memory foam mattress really helped.
I bought the memory foam mattress offered on their website back in October. Its been a few months so now i feel like I've officially broken it in and can write a proper review. It is very comfortable, spacious, and my dog loves it! We are fight over space on it actually - he loves it so much he wants to hog the bed for himself! The cheeky pup!
Loooove my new mattress! Nice website, easy to navigate, the price made me hesitate a little but I really feel like it has been worth it for the quality of sleep I'm getting these days!
Complete customer service and after-sale care. I purchased a product from them back in Novemeber and they followed up all my queries quickly and politely, solving all my problems. It was a real pleasure to interact with a company that obviously cares about their customers. You don't see that often anymore!
Ordered a couple of the memory foam pillows after a friend's recommendation on helping with neck pain. Gotta say, they have really impressed me. Nice waking up without a crick in the neck.
I think this is one of the best bedding companies out there. I have purchased alot for client's in the past (I'm an interior designer for holiday homes) and I have had so many problems ordering quality mattresses and pillows for clients. This company has been prompt, easy to communicate with, and always delivered the goods in a timely manner. Not too mention, all goods, especially the mattresses, were really high quality. Its good to know that not every shopping site out there is a scam. I definitely recommend Zen Bedrooms.
I bought two gel-filled memory foam pillows from Zen Bedrooms. They are great! I am a big fan of the gel. It keeps my pillow cool and comfortable throughout the night - which is perfect because I HATE a hot pillow. I am one of those people who constantly flips there pillow throughout the night. The gel eliminates that night, so I can sleep comfortably without interruption.
Lovely lovely comforters. Really really happy I ordered the "lightweight" option as it is the perfect amount of warmth for myself. I live in SoCal so its important to have a warm comforter for winter, but not too warm as it never really gets freezing. I also don't want it to be too hot in the winter. I'm really fond of the stitching. Looks to be good quality and like it will last a long time.
The site itself runs really slow which is annoying but the company is great. I found teh site easy to navigate, the order process was easy, and my delivery was quick so overall I would recommend to a friend