Appliances Connection
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Appliances ConnectionReviews 1,116

2.1

From the business

AppliancesConnection.com is one of the nation's top Home Appliances Companies, carrying 40,000+ products and 500+ high-end brands. We really strive to serve our customers to full satisfaction. We were established in 1997 with the mission to offer a wide variety of high quality products at affordable prices with excellent service. Our prices are very competitive, often the lowest on the market.


appliancesconnection.com
Brooklyn, NY, United States
How would you rate Appliances Connection?
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Appliances Connection Reviews Summary

Appliances Connection has a rating of 2.1 stars from 1,116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Appliances Connection most frequently mention customer service, credit card and delivery date. Appliances Connection ranks 5th among Appliance sites.

service
318
value
283
shipping
307
returns
243
quality
237
New Jersey
1 review
0 helpful votes
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Great price and fast shipping
March 11, 2024

Delivery of product fast and Delivery men were very courteous. Delivery service kept me informed when product when it be delivered and what time. The new range is great was installed in my cabin in northern Michigan. Thank you Appliance Connection.

Date of experience: March 11, 2024
Wisconsin
1 review
0 helpful votes
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Great Service and Communication
March 10, 2024

Received communication at each step of the shipment.

Date of experience: March 10, 2024
New York
1 review
0 helpful votes
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Great
March 6, 2024

The service was simply amazing. I was notified on every step, from the process to the delivery.

Date of experience: March 6, 2024
New York
1 review
0 helpful votes
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This was not my first purchase from Appliances Connection, and it won't be my last. They stock Miele, Bosch, and Electrolux appliances that are hard to find elsewhere. The selection and competitive pricing really speak for themselves. But where this business really distinguishes itself is where everybody else is falling apart: competent logistics. The stuff comes on-time, intact, and it's delivered by professional, helpful, trained, and competent people with enough help. That's incredibly rare in recent years.

Date of experience: February 28, 2024
Florida
1 review
0 helpful votes
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Washing machine
February 28, 2024

The price was great and my initial experience with the product is positive. The delivery guys were great in helping me unpack and inspect the product.

The only area that I saw was delay in initial shipment. It took longer to arrive than I would expect.

Date of experience: February 28, 2024
California
1 review
0 helpful votes
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Great service
February 28, 2024

Especially pleased that it is delivered at original committed time frame.

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
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Exact product
February 27, 2024

Expensive but great product and medium delivery speed

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
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Install
February 27, 2024

Stove was brought into the house but was not installed as requested.

Date of experience: February 27, 2024
California
1 review
0 helpful votes
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Appliance Connection had what I was looking for!
February 24, 2024

Appliance Connection had what I was looking for, so I ordered it. It took longer than it should have to process the order but once it was shipped, it came across the country quickly. I'm happy with my purchase.

Date of experience: February 24, 2024
Illinois
1 review
0 helpful votes
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On time
February 23, 2024

My canvas picture came boxed up and handled well. The picture came exactly as expected and customer service was great.

Date of experience: February 23, 2024
Georgia
1 review
0 helpful votes
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Great service
February 22, 2024

Appliance arrived in undamaged condition. The appliance delivery was on time as promised. Drop off only took 5 minutes. Overall I'm very impressed with AC as I was a bit nervous about making such a large purchase from an online store.

Date of experience: February 22, 2024
Pennsylvania
1 review
0 helpful votes
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Microwave trim kit
February 21, 2024

I had to return my purchase. I looked up the part on the manufacturer's website to ensure it was correct. While the inches matched, the kit ordered did not specify it was for a 1.6 cubic foot microwave instead of 2.2 cubic feet. This information would have been helpful to know. The return process was organized and efficient. Customer service was excellent.

Date of experience: February 21, 2024
Kansas
1 review
0 helpful votes
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Did not take cardboard trash
February 21, 2024

Everything was good with the delivery but was disappointed when the delivery driver told me that I had to keep all the cardboard trash that came with the stove this is the first time I ever had that with a delivery thank you

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Delivery and Setup of appliance. New stove
February 20, 2024

The delivery was on time and very efficient.
The delivery guys were excellent and professional.

Date of experience: February 20, 2024
Arizona
1 review
0 helpful votes
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Great, fast service
February 19, 2024

Was really impressed with how easy buying and how quick the delivery was!

Date of experience: February 19, 2024
Virginia
1 review
0 helpful votes
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Dishwasher and microwave order
February 18, 2024

Excellent service, received it order four days after it was placed, installation was perfect and very accommodating. Price was a great value!

Date of experience: February 18, 2024
New York
2 reviews
0 helpful votes
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Undercounter Beverage Center
February 17, 2024

Everything was great in terms of communication and delivery. However, the delivery crew really didn't install the appliance as advertised. Yes, they plugged it in, but I had to remove the packing materials inside the unit and install the handles. No big deal. Only took about 10 minutes. At least the crew hauled away the packing container and carried the unit upstairs. So overall, I was very satisfied.

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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Everything as I Expected
February 17, 2024

The ordering process and delivery all went very well. If anything, the delivery was earlier than I expected so it arrived during a very busy week for me. My old refrigerator was still working so it wasn't something I needed to have happen ASAP. I am happy to have a new quiet fridge a week early.

Date of experience: February 17, 2024
New York
1 review
0 helpful votes
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Great service
February 16, 2024

Experience have been great and delivery came as projected.

Date of experience: February 16, 2024
Connecticut
1 review
0 helpful votes
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Great
February 15, 2024

No problem with delivery. Everything went well only waiting for one small piece that was missing from the fridge. Already talk to somebody hopefully they get back to me otherwise. Very happy with my purchase

Date of experience: February 15, 2024