Aqua Science has a rating of 4.3 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
The site was easy to use. The technical assistance was readily available and completely knowledgeable about the product. Shipping was free and fast. The tank arrived early and in showroom condition. They even delivered it to a location that was 200 feet from where the truck could park, in a sheltered location.
My only wish is that they sold more items. For what they sell, they are the best.
We called on a Monday, ordered same day with help from an agent, it was here Wednesday and works flawlessly. Much cheaper than going through our local well company. We will absolutely be back and couldn't be happier with this company
My ordering process was simple and efficient. I ordered on Friday evening and received by Wednesday afternoon. This includes coordinating with the freight company. Their price was also the best I could find even before the shipping was included for free.
Purchase was easy and Aqua Science had what we needed when we needed it. Bit on the pricey side but what we needed was a little bit unique and we didn't want to buy a whole case.
Last time I ordered soda ash from another company, it arrived in what was a paper bag inside a cardboard box and it had ripped so the product was everywhere and coming out of the box. Aqua Science shipped it in a sealed plastic bucket. No issues and great for storage. The price was excellent and included shipping.
I was looking for a very specific part for my pressure tank for my well. They had EXACTLY what I needed; Amazon didn't even have the right part. They got it to me in a very short amount of time. I will definitely be using this company again.
I found aqua science while trying to find a better price on an expensive item. They were about 200 dollars less than Amazon for the exact same product so I was suspicious maybe it wouldn't be quite the same decent experience I usually have with Amazon. Must say I'm pleasantly surprised. Products arrived in good condition, better packaged, better communication throughout, and overall excellent experience. I'm going to buy one more to keep on the shelf as a spare.
Kept dropping parts off the list I wanted to order and every time I tried to fix it it added another pump but dropped other parts…. At least I got the most important part and the rest I can source locally.
Caught an address error in the order, contacted me immediately and resolved. The order came on time in perfect condition and was everything i needed!
Thanks to them my swap of pressure tank and related equipment took less than 2 hours.
5 star experience with Aqua science, I would definitely use them again. Shipping time was super fast!
The package was never delivered to my home. Instead, it was delivered to one of the UPS pick up station.
Recommended by distributor
Received the carbon stone funnel and cap to rebed the water treatment system everything went perfect although it's a little work helper needed but saved 1300 dollars thanks to Aqua Science supply and support.
I called Aqua Science directly to place an order for birm and gravel for water filtration system. The ordering and delivery was easily facilitated and successful. Due to my particular system, I'm not sure how products will currently address water quality but I am hopeful.
Place the order on a Monday and it arrive at my doorstep three days later on Thursday. Top notch!
Smooth transaction with quick shopping and good packaging
I live in upstate NY. Cannot find anything I need here, not in stock and if so, the price is crazy. I try to shop local but always issues. I tried Aqua Science and very happy with the expierence. Item came real quick, no damage in delivery and when contacting them, I got a immediate responce.! Awesome.
After testing out water we found our Radon levels to be very high. We researched our options, and Aqua Science was very helpful and answered all our questions promptly. The system is installed and running great with no issues so far.
They had my product & it was here really fast. Great experience!
Got a call as soon as my resin was in stock. Great customer service. Great communication
I need a neoprene jacket for a 10 x 54 tank and they delivered a real nice one with a big pocket and handles. I had to install a system in an area that's finished. Condensation was a worry and this jacket put the customers mind at ease.