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Aqua Science

Overview

Aqua Science has a rating of 4.3 stars from 1,134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
value
5
shipping
3
returns
1
quality
977
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2,345 reviews
How would you rate Aqua Science?
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New Jersey
1 review
0 helpful votes
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You can't get better service anywhere.
December 18, 2024

The site was easy to use. The technical assistance was readily available and completely knowledgeable about the product. Shipping was free and fast. The tank arrived early and in showroom condition. They even delivered it to a location that was 200 feet from where the truck could park, in a sheltered location.
My only wish is that they sold more items. For what they sell, they are the best.

Date of experience: January 2, 2025
Pennsylvania
1 review
0 helpful votes
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Couldn't be happier
December 26, 2024

We called on a Monday, ordered same day with help from an agent, it was here Wednesday and works flawlessly. Much cheaper than going through our local well company. We will absolutely be back and couldn't be happier with this company

Date of experience: December 16, 2024
New York
4 reviews
0 helpful votes
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Reasonable and efficient
December 24, 2024

My ordering process was simple and efficient. I ordered on Friday evening and received by Wednesday afternoon. This includes coordinating with the freight company. Their price was also the best I could find even before the shipping was included for free.

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Filter cartridge
December 23, 2024

Purchase was easy and Aqua Science had what we needed when we needed it. Bit on the pricey side but what we needed was a little bit unique and we didn't want to buy a whole case.

Date of experience: December 13, 2024
New Hampshire
1 review
0 helpful votes
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Last time I ordered soda ash from another company, it arrived in what was a paper bag inside a cardboard box and it had ripped so the product was everywhere and coming out of the box. Aqua Science shipped it in a sealed plastic bucket. No issues and great for storage. The price was excellent and included shipping.

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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Great company
December 13, 2024

I was looking for a very specific part for my pressure tank for my well. They had EXACTLY what I needed; Amazon didn't even have the right part. They got it to me in a very short amount of time. I will definitely be using this company again.

Date of experience: December 3, 2024
Idaho
1 review
0 helpful votes
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I found aqua science while trying to find a better price on an expensive item. They were about 200 dollars less than Amazon for the exact same product so I was suspicious maybe it wouldn't be quite the same decent experience I usually have with Amazon. Must say I'm pleasantly surprised. Products arrived in good condition, better packaged, better communication throughout, and overall excellent experience. I'm going to buy one more to keep on the shelf as a spare.

Date of experience: November 25, 2024
Washington
1 review
0 helpful votes
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Website was a little glitchy!
December 9, 2024

Kept dropping parts off the list I wanted to order and every time I tried to fix it it added another pump but dropped other parts…. At least I got the most important part and the rest I can source locally.

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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On there game
December 1, 2024

Caught an address error in the order, contacted me immediately and resolved. The order came on time in perfect condition and was everything i needed!
Thanks to them my swap of pressure tank and related equipment took less than 2 hours.

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
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Easy to navigate, prompt shipping
December 28, 2024

5 star experience with Aqua science, I would definitely use them again. Shipping time was super fast!

Date of experience: December 18, 2024
Nevada
1 review
0 helpful votes
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Package delivery problem
December 24, 2024

The package was never delivered to my home. Instead, it was delivered to one of the UPS pick up station.

Date of experience: December 14, 2024
New York
2 reviews
0 helpful votes
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Evole water treatment rebed the carbon
November 25, 2024

Recommended by distributor
Received the carbon stone funnel and cap to rebed the water treatment system everything went perfect although it's a little work helper needed but saved 1300 dollars thanks to Aqua Science supply and support.

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
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I called Aqua Science directly to place an order for birm and gravel for water filtration system. The ordering and delivery was easily facilitated and successful. Due to my particular system, I'm not sure how products will currently address water quality but I am hopeful.

Date of experience: November 9, 2024
North Dakota
1 review
0 helpful votes
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WOW, That was fast!
December 21, 2024

Place the order on a Monday and it arrive at my doorstep three days later on Thursday. Top notch!

Date of experience: December 11, 2024
South Carolina
1 review
0 helpful votes
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Fast & easy
December 30, 2024

Smooth transaction with quick shopping and good packaging

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
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Great service and very happy with the tank.
November 15, 2024

I live in upstate NY. Cannot find anything I need here, not in stock and if so, the price is crazy. I try to shop local but always issues. I tried Aqua Science and very happy with the expierence. Item came real quick, no damage in delivery and when contacting them, I got a immediate responce.! Awesome.

Date of experience: November 5, 2024
Massachusetts
1 review
1 helpful vote
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New E99 system is up and running
November 9, 2024

After testing out water we found our Radon levels to be very high. We researched our options, and Aqua Science was very helpful and answered all our questions promptly. The system is installed and running great with no issues so far.

Date of experience: October 30, 2024
Pennsylvania
1 review
0 helpful votes
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Very fast service!
December 22, 2024

They had my product & it was here really fast. Great experience!

Date of experience: December 19, 2024
New Mexico
3 reviews
0 helpful votes
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They care….they follow up
December 17, 2024

Got a call as soon as my resin was in stock. Great customer service. Great communication

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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Quick delivery of what I needed
November 8, 2024

I need a neoprene jacket for a 10 x 54 tank and they delivered a real nice one with a big pocket and handles. I had to install a system in an area that's finished. Condensation was a worry and this jacket put the customers mind at ease.

Date of experience: October 29, 2024