website thubmnail of Banggood IN

Banggood INReviews 232

3.5
How would you rate Banggood IN?
grey star
grey star
grey star
grey star
grey star

Banggood IN Reviews Summary

Banggood IN has a rating of 3.5 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood IN most frequently mention customer service, full refund and defective product. Banggood IN ranks 27th among Marketplace sites.

service
89
value
86
shipping
86
returns
77
quality
83
Serbia
1 review
0 helpful votes
Follow Davorin M.
Unfollow Davorin M.
Send Message
Share Review
Report Review

Banggood offer good deals but you have to be careful. I've noticed that shipping times can vary a lot and not all products live up to their descirptions. If you check customer reviews before buying, you can avoid most disappointments. Their support team tries to help but it's better to avoid issues in the first place

Date of experience: October 21, 2024
Virginia
2 reviews
2 helpful votes
Follow Alexander D.
Unfollow Alexander D.
Send Message
Share Review
Report Review

Still haven't arrived
December 11, 2024

Ugh! Banggood is testing my patience. I ordered a drone a month ago and it is still haven't arrived. The tracking info hasn't updated in weeks and their customer service hasn't been much help. They keep saying they're "investigating" but im starting to think my order is lost. Not sure if i'll be buying here again if this doesn't get resolved soon.

Date of experience: October 16, 2024
Indonesia
10 reviews
10 helpful votes
Follow Omer P.
Unfollow Omer P.
Send Message
Share Review
Report Review

I really like using this shop because it gives a huge choice of different items and offers. It is something like taobao for India, I guess. The service is fine as I didn't face any difficulties in ordering a product and receiving it.

Date of experience: January 28, 2022
GB
1 review
0 helpful votes
Follow Simon H.
Unfollow Simon H.
Send Message
Share Review
Report Review

Nice one
December 16, 2021

I recommend this website to everyone who wants to save money by using various promo codes. It is really comfortable.

Date of experience: December 16, 2021
Italy
1 review
0 helpful votes
Follow Enrico L.
Unfollow Enrico L.
Send Message
Share Review
Report Review

Molto soddisfatto
February 26, 2021

Ho acquistato una ricevente r168 radiomaster... purtroppo la ricevente in questione era difettosa... ho contattato il servizio clienti Banggood... e mi hanno chiesto un piccolo video per poter analizzare il problema ho inviato il video e dopo 5 giorni ho ottenuto il rimborso... sono rimasto molto soddisfatto... consiglio a tutti Banggood. Perché è una garanzia!... molto bravi complimenti!

Date of experience: February 25, 2021
Italy
1 review
1 helpful vote
Follow Dino S.
Unfollow Dino S.
Send Message
Share Review
Report Review

Banggood is my preferred provider for small remote controlled airplanes, helicopters and spare parts and batteries. So far every time I was not fully satisfied for the received items, their customer service has been absolutely helpful in finding the best solution. One time a damaged items and a couple of times quality issues have been solved with price reduction, item replacement or even full refund. Off course I always spend a few cents more to have insured international delivery. I am satisfied and I can recommend their services.

Date of experience: February 6, 2021
Ireland
1 review
0 helpful votes
Follow Evaldas I.
Unfollow Evaldas I.
Send Message
Share Review
Report Review

Good customer service
February 7, 2021

Goods arrived sooner then expected.
DT NO. 1 DT66 smart watch looks nice and good built quality. But unfortunately it wasn't connecting to the phone (tried 2 different phones). After few emails to customer service and 2 weeks time, I received full refund for faulty product.

Date of experience: February 5, 2021
Germany
1 review
0 helpful votes
Follow Danilo F.
Unfollow Danilo F.
Send Message
Share Review
Report Review

Good service
February 5, 2021

After a defect in a charger, Banggod Technical Support contacted me and the problem was quickly resolved with a subsequent delivery.

Date of experience: February 5, 2021
Greece
1 review
0 helpful votes
Follow George P.
Unfollow George P.
Send Message
Share Review
Report Review

After sales
February 5, 2021

After i received my order ( a small drone), i found out its joystick was not working at all. I sent pictures and video to banggood support and without hesitation, they immediately proceed to resend my order with PDM. This is called after sales service! Well done guys.

Date of experience: February 4, 2021
Italy
1 review
0 helpful votes
Follow Giancarlo M.
Unfollow Giancarlo M.
Send Message
Share Review
Report Review

Ho acquistato un drone che presentava problemi di stabilità, contattato assistenza e in 3 giorni mi hanno proposto la soluzione inviandomi altro modello uguale per una minima cifra per spedizione senza restituire quello guasto che posso tenere per pezzi di ricambio

Date of experience: February 4, 2021
Italy
1 review
0 helpful votes
Follow Ivan C.
Unfollow Ivan C.
Send Message
Share Review
Report Review

Ricambio
February 4, 2021

Ho avuto problemi con il wifi del drone, mi hanno chiesto cosa potevano fare, quando gli ho chiesto del ricambio mi hanno mandato un drone in sostituzione.

Date of experience: February 3, 2021
France
1 review
0 helpful votes
Follow serge G.
Unfollow serge G.
Send Message
Share Review
Report Review

Caméra Problème
February 3, 2021

Hello
I am completely satisfied with Banggood following a problem I received a full refund
Super traders Thank you again
Serge

Date of experience: February 3, 2021
Italy
3 reviews
1 helpful vote
Follow Salvatore D.
Unfollow Salvatore D.
Send Message
Share Review
Report Review

Grande banggood
February 3, 2021

Grande banggood! Ottimo sito per acquisti! Compro dal 2012! Sito affidabile! Personale cortese! Risolvono ogni problema! Altamente consigliato! Prezzi fantastici!

Date of experience: February 1, 2021
Armenia
1 review
0 helpful votes
Follow Misak G.
Unfollow Misak G.
Send Message
Share Review
Report Review

Good customer care
February 1, 2021

I received my Senbono S30 watch well packed and in time. The watch starts working well, although suddenly its screen has been frozen, then after a time switched off and never became on. The Banggood customer service acknowledged the fact of unrepairable and poor quality product and offered a full refund, except the shipping cost.
This is an example of real care of its customers, they have compensated the loss with no hassle. Thank you Banggood.

Date of experience: February 1, 2021
Italy
1 review
0 helpful votes
Follow vittorio c.
Unfollow vittorio c.
Send Message
Share Review
Report Review

I bought a Drone on Banggood, upon arrival of the goods the box was damaged, also one arm of the drone seemed damaged, I knew that they had nothing to do with the state of the package, but I still reported it.
They replied immediately and proposed to me to replace the goods, I haven't yet to receive the new drone, but certainly their behavior is synonymous with fairness and professionalism, I will continue to shop with Banggood
Vittorio

Date of experience: February 1, 2021
Australia
1 review
0 helpful votes
Follow Tony H.
Unfollow Tony H.
Send Message
Share Review
Report Review

Customer service
February 1, 2021

Best customer service ever, item were faulty and got refunded without too much hassle, would recommend to everyone.

Date of experience: January 31, 2021
Greece
1 review
0 helpful votes
Follow Panagiotis K.
Unfollow Panagiotis K.
Send Message
Share Review
Report Review

Very satisfied with the services of banggood. They responded quickly to my email and were willing to replace with a new one or with a refund the defective product I received.

Date of experience: January 29, 2021
Morocco
2 reviews
0 helpful votes
Follow Wafae O.
Unfollow Wafae O.
Send Message
Share Review
Report Review

Fantastic really
January 30, 2021

As for now they have the best customer service i ve ever deal with, plus they respond very fast thank you banggood

Date of experience: January 29, 2021
Oregon
1 review
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Send Message
Share Review
Report Review

Respectful people
January 29, 2021

I had a very bad defective charger I bought from them and I ask for it to be repaired. Instead they offered a full refund on the product. Thanks to them I can search for a better charger model from them.

Date of experience: January 28, 2021
France
1 review
0 helpful votes
Follow Nimsgern Y.
Unfollow Nimsgern Y.
Send Message
Share Review
Report Review

Regretfully my item didn't work. But the service was perfect - very fast reaction and full refund on the next day! Excellent work! Recommend!

Date of experience: January 28, 2021