BannerBuzz has a rating of 4.1 stars from 946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.
Received the hanging banners for the elementary school lunchroom. The printing turned out amazing! So excited to hang them and get reactions from the kids when they see them! Will order from BANNERBUZZ again in the future! Pricing is great too!
Easy to follow on how to upload. Shipping price is great. Very satisfied. I like how they question certain things to make sure what you sent is correct. I know the photos I've sent for banners haven't been good quality and I think it's nice they question that. I don't like not having great photos to send but I have to use what I get sometimes. Some companies just print and move on and show no concern if something is wrong with the graphic. I'm glad Banner Buzz questions the art and sends proofs. I'm a designer and I know sometimes I don't catch things. I've been really impressed with their thoroughness. Thank you!
Hey Kellie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was user-friendly and the ordering process straightforward. Hiring a designer to assist with the design was simple, and through the website was highly efficient. The table covers and banners were of good quality, and the time from design to ordering to was prompt and delivery arrived as promised.
Hey Cheryl! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
"I ordered a custom vinyl banner for my father's 90th birthday party, and it turned out even better than I expected!" I couldn't believe the price, I was quoted 5 times the amount I paid from a local printing company. I will always get my banners from Banner Buzz!
Hey Angela! We’re glad to hear that you found our service affordable and easy to use! Providing a seamless experience at a great value is always our goal. Thank you for choosing us—we look forward to serving you again in the future!
Ordered decals from them and they came damaged, they won't replace because even though they admit the items are damaged I am a few days passed their policy timeframe to help. For a company that boasts good customer reviews you would think they would want to make things right.
Hi Victor, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Product isn't bad - the service is terrible!
Paid extra for expedited shipping - arrived late - after the event I needed them for!
Customer service is terrible! Argued with me - told me that there was an 11% chance if would not get it on time - did not even offer to refund the expired shipping fee!
Had to escalate to higher levels, and then they obstructed all my refunds - I threatened to go to my credit card company for a full refund. I had to jump through hoops, answer two emails, and call 5 times!
Finally refunded the expedited shipping after much frustration! Why didn't they do that from the start?
Hi Brett, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Our school relies on BannerBuzz for all our promotional and branding requirements. They offer a wide range of high-quality products that effectively meet our needs, from banners to custom signage. Throughout our experience, we have encountered no significant problems. On the rare occasion that a minor issue arose, their customer service team promptly addressed it and resolved the situation efficiently, demonstrating their commitment to customer satisfaction. Overall, we have found BannerBuzz to be a reliable partner in enhancing our school's visibility and brand image.
Hey Brandon! We sincerely appreciate your thoughtful feedback and your continued trust in us for your school's promotional and branding needs. It’s fantastic to hear that our wide range of high-quality products has been meeting your expectations. We’re pleased that our customer service team has been able to promptly assist you whenever needed. Ensuring a seamless experience for our customers is our top priority, and your kind words motivate us to keep delivering excellent service. Thank you for choosing BannerBuzz as your trusted partner. We look forward to continuing to support your school’s branding efforts!
Consistently great prices and an incredibly smooth ordering process! The design always matches exactly what I see on my end, and the quality of the products never disappoints. I'm a very happy repeat customer and will continue coming back!
Hey Emily! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm asked for several seemingly unnecessary pieces of info, likely to get me to give up. I didn't answer a call today and got an email that because I didn't case was closed and I would have to reopen it. Next time I'm going with a local company that, though a little more expensive, will save me headaches.
Hello Jean, we sincerely apologize for the inconvenience. We strive to deliver products that meet our customers' expectations and provide efficient service to everyone. It's unfortunate that you encountered this issue. Please be assured that our team will reach out to you shortly to resolve your concerns.
Working with Banner Buzz has been a truly seamless experience. They consistently deliver high-quality work on time, every time. The ease of repeat business is a standout feature, as they have all my logos and previous designs on file, making the process incredibly efficient. In two words, they are "no surprises" – just reliable, excellent service. Highly recommended!
If you're looking for a partner who values consistency and efficiency, Banner Buzz is the team to go with. Their commitment to maintaining high standards and meeting deadlines makes them a valuable asset to any project.
Thank you, Banner Buzz, for making every project a success!
Hey Carolyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Rob, Thank you for taking the time to reach out to us. We will definitely correct the order if error is found on our part. You can raise a ticket from your BannerBuzz account and our team will look into it promptly.
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: They do very good lip service. I ordered a vinyl product from them and they did not produce what I had expected and what we had agreed on. But after further conversations I was convinced that they would be able to get it right the second time so I ordered two different items from them, still vinyl product. And they did it again they did not do the background as I had agreed with the artist and with what my artwork showed. They have made no effort to try and correct the issue. Neither time. Shame on me. I let them fool me twice.
Hey Jennifer! We appreciate your kind words! We're delighted to hear that you found our team helpful in placing your order. Your excitement for the banners is shared on our end, and we’re confident you’ll love the final product! If you need any further assistance, feel free to reach out. Thank you for choosing us—we look forward to serving you again!