business logo of BannerBuzz

BannerBuzz

Overview

BannerBuzz has a rating of 4.1 stars from 949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz most frequently mention customer service, great quality and business cards. BannerBuzz ranks 1st among Banners sites.

service
357
value
89
shipping
89
returns
49
quality
675
This company responds to reviews on average within 0 days

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11,864 reviews
How would you rate BannerBuzz?
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Utah
1 review
1 helpful vote
Follow Jenifer S.
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Happy Customer!
February 22, 2025

Received the hanging banners for the elementary school lunchroom. The printing turned out amazing! So excited to hang them and get reactions from the kids when they see them! Will order from BANNERBUZZ again in the future! Pricing is great too!

Date of experience: March 4, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Jennifer! We appreciate your kind words! We're delighted to hear that you found our team helpful in placing your order. Your excitement for the banners is shared on our end, and we’re confident you’ll love the final product! If you need any further assistance, feel free to reach out. Thank you for choosing us—we look forward to serving you again!

Kentucky
1 review
0 helpful votes
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Great quality and price!
February 27, 2025

Easy to follow on how to upload. Shipping price is great. Very satisfied. I like how they question certain things to make sure what you sent is correct. I know the photos I've sent for banners haven't been good quality and I think it's nice they question that. I don't like not having great photos to send but I have to use what I get sometimes. Some companies just print and move on and show no concern if something is wrong with the graphic. I'm glad Banner Buzz questions the art and sends proofs. I'm a designer and I know sometimes I don't catch things. I've been really impressed with their thoroughness. Thank you!

Date of experience: March 11, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Kellie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Dakota
1 review
0 helpful votes
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The website was user-friendly and the ordering process straightforward. Hiring a designer to assist with the design was simple, and through the website was highly efficient. The table covers and banners were of good quality, and the time from design to ordering to was prompt and delivery arrived as promised.

Date of experience: March 17, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Cheryl! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
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AMAZING EXPERIENCE!
February 23, 2025

"I ordered a custom vinyl banner for my father's 90th birthday party, and it turned out even better than I expected!" I couldn't believe the price, I was quoted 5 times the amount I paid from a local printing company. I will always get my banners from Banner Buzz!

Date of experience: March 6, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Angela! We’re glad to hear that you found our service affordable and easy to use! Providing a seamless experience at a great value is always our goal. Thank you for choosing us—we look forward to serving you again in the future!

Ohio
2 reviews
0 helpful votes
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Good but some specs vague to me. Final view would be nice. Wrong item was put in my basket as a purchase. You said it wasn't - it was. You said you removed it - you didn't. Even after I received my order you send me a request to evaluate the product I never ordered but stayed on my page as a purchase. You have serious problems with your web site purchase system. You used several hours of my time and the problem was STILL not addressed. Luckily, you did not send the additional WRONG item BUT...it still remained on my order page AND you now are asking me to comment on it as a purchase. WOW.

Date of experience: January 31, 2025
Veeni M. BannerBuzz Rep
3 months ago

Hey Robert! Thank you for your feedback! We appreciate your comments and understand that clear specifications are important. We will take this into consideration to improve the information provided. A final view is something we can certainly work on for better clarity. If you have any further questions or would like assistance with your order, please don’t hesitate to reach out—we’re happy to help!

California
1 review
0 helpful votes
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Poor Packaging
April 14, 2025

Ordered decals from them and they came damaged, they won't replace because even though they admit the items are damaged I am a few days passed their policy timeframe to help. For a company that boasts good customer reviews you would think they would want to make things right.

Date of experience: April 4, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hi Victor, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Illinois
1 review
0 helpful votes
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They have nice table runners at an unbeatable price but I used their color match service and I received a purple item instead of a pale pink. Id recommend going with one of their standard colors or risk getting something not quite right.

Date of experience: March 5, 2025
Veeni M. BannerBuzz Rep
1 month ago

Hello Debra, thank you for your feedback! We're glad to hear you're satisfied with the product quality. However, we're sorry to learn about your disappointment with the printed color. As mentioned in our FAQ section, we recommend providing Pantone + Color Bridge Coated for the best color match. That said, we truly appreciate your feedback and will consider it to enhance the customer experience.

California
1 review
0 helpful votes
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Bad experience!
April 1, 2025

Product isn't bad - the service is terrible!
Paid extra for expedited shipping - arrived late - after the event I needed them for!
Customer service is terrible! Argued with me - told me that there was an 11% chance if would not get it on time - did not even offer to refund the expired shipping fee!
Had to escalate to higher levels, and then they obstructed all my refunds - I threatened to go to my credit card company for a full refund. I had to jump through hoops, answer two emails, and call 5 times!
Finally refunded the expedited shipping after much frustration! Why didn't they do that from the start?

Date of experience: March 22, 2025
Veeni M. BannerBuzz Rep
4 weeks ago

Hi Brett, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
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Overall great experience!
April 12, 2025

Our school relies on BannerBuzz for all our promotional and branding requirements. They offer a wide range of high-quality products that effectively meet our needs, from banners to custom signage. Throughout our experience, we have encountered no significant problems. On the rare occasion that a minor issue arose, their customer service team promptly addressed it and resolved the situation efficiently, demonstrating their commitment to customer satisfaction. Overall, we have found BannerBuzz to be a reliable partner in enhancing our school's visibility and brand image.

Date of experience: April 2, 2025
Veeni M. BannerBuzz Rep
2 weeks ago

Hey Brandon! We sincerely appreciate your thoughtful feedback and your continued trust in us for your school's promotional and branding needs. It’s fantastic to hear that our wide range of high-quality products has been meeting your expectations. We’re pleased that our customer service team has been able to promptly assist you whenever needed. Ensuring a seamless experience for our customers is our top priority, and your kind words motivate us to keep delivering excellent service. Thank you for choosing BannerBuzz as your trusted partner. We look forward to continuing to support your school’s branding efforts!

Kentucky
1 review
0 helpful votes
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Excellent
March 3, 2025

Consistently great prices and an incredibly smooth ordering process! The design always matches exactly what I see on my end, and the quality of the products never disappoints. I'm a very happy repeat customer and will continue coming back!

Date of experience: February 21, 2025
Veeni M. BannerBuzz Rep
2 months ago

Hey Emily! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!