BiggerBooksReviews 636

Didn't receive any item ordered. Items were cancelled due to that.

Very easy to buy and access the book, overall good experience!

Jumping through all the hoops to be able to read the book every time I need to is a hassle. Completely not worth it.

No complaints. Arrived on time. Books in good condition. Saved money by not buying these books that I will literally never look at again once Im done with this class.

Purchased a book that supposedly was in stock & my order was cancelled days later. Such an inconvenience!

The order was confirmed. Order not at shipping facility Jan 24th. January 27th notified book could not be found and was cancelled by BiggerBooks. Why sell something you don't have? This was for my daughter at college, we can't waste time in getting books if she has upcoming classes.

I spent 25 minutes chatting with a sales representative to find out if their online stock was accurate. After being assured that it was and that the item I purchased would ship within 1-2 business days nothing happened and then 2 weeks later I received an e-mail stating that they couldn't locate the book and that my order was being cancelled.

The textbook set (of three) came in 11 days. They came in a decent/good used condition.

I never received my book! I sent multiple email inquiries and still don't have my book!

They never respond to your emails and their website is a waste of time to deal with. I tried to get to a live person but that was impossible so I lost all the way around.

I don't mind highlighting or underlining but when you can't read more than the first sentence on the bottom paragraph because corners are torn out that's when I give up and just head over to Amazon like I should have done in the first place.

Ordered a book almost a month ago. Still haven't got an update of if it shipped. Emailed them a couple times asking. Never got an email back. This site is either a scam or incompetent.

Never received the book. Order was cancelled. I didn't even receive an email telling me my order was cancelled

Can not ask for anything better, the pricing was right compare to other retailers

Paid-for textbook was never delivered and NO contact was made to attempt to rectify the situation.

My experience was terrible. I just never received the book.

After 11 days of no tracking number, I reached out to customer service to ask where my order was. I was told they were "having issues with the supplier" and that I would have my order cancelled and refunded. I never received my refund.

I waited patiently for my order; I had paid $50 extra to get it faster because I desperately needed it for my class. The confirmation email said I would receive an email when it shipped. I finally checked my order status only to find that the status said cancelled. I didn't cancel it. I got an email today asking if I received my book and how satisfied I was. I was never notified that BiggerBooks had arbitrarily decided to cancel my order.

I purchased the book on line only to receive a message some time later saying the title couldn't be found & I'd be refunded
So I never received the book