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EricDressReviews 1,759

2.8
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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558
Pennsylvania
1 review
0 helpful votes
Follow Thomas J.
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Never Received the Item
September 30, 2024

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is **************

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Scam
September 15, 2024

They provide a fake tracking number then they tell you the package is lost when it never arrives. Then they say they will give you a credit and never do.

Date of experience: September 15, 2024
Georgia
2 reviews
0 helpful votes
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Ordered a chicken coop. After 2 weeks no coop as I made an inquiry. A refund has been issued however since I made my order with the company someone has been trying to make unauthorized drafts on my card. The security team noticed it, my card was locked, no sooner do I unlock it the draft attempts begin again and I have had to replace the card.

Date of experience: March 5, 2024
Iowa
2 reviews
0 helpful votes
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So I ordered a treestand. Then realized it was coming from China. My Bad! After waiting a month they said just wait a little bit longer. Finally they said it had been delivered. Not! I wonder if someone else on the ups route got it or if it was a scam.
With help from the bank I got my money back. Ordering on line is a roll of the dice.
Don't order anything from CHINA that's a given.

Date of experience: March 4, 2024
Washington
1 review
1 helpful vote
Follow Cameron M.
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Gave them money for a saw they never delivered fake tracking numbers fake site this site is as bad as someone burning our flag they should be removed from society forever no joke they take money you have worked hard for that's been taxed five times and just think your hard work belongs to them.I hope they burn in hell if not I hope I find them their that green spot in the middle of chicken $#*!!.why google or anyone let's a non credited site that has so many complaints about it makes me wonder about the creditability of said sites!.

Date of experience: February 10, 2024
California
1 review
1 helpful vote
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Total fraud site..
December 18, 2023

It's impossible to write a review because no one has received no one has ever received what they ordered!. They steal your money. Run far away

Date of experience: December 18, 2023
Tennessee
1 review
1 helpful vote
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I'm 58 on disability and ordered and paid for a portable carport they took my money and I never got my carport that's bad business there no good

Date of experience: November 19, 2023
New York
1 review
4 helpful votes
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I wanted to order something from here but I looked up on Google to see if it was a trusted site.im reporting to trilogy media.

Date of experience: October 21, 2023
Florida
1 review
0 helpful votes
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Excessive wait
March 27, 2023

Give yourself 4 months lead time. Seems like its manufactured after you order. Won't use them again.LM

Date of experience: March 26, 2023
Australia
1 review
0 helpful votes
Follow Tahnee M.
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DO NOT BUY FROM ERICDRESS
They are such low quality clothes, and the customer service is shocking. I have been trying for weeks to return something and get a refund, only to be told they can't and that they won't help- to contact PayPal instead.

Date of experience: October 27, 2022
France
4 reviews
0 helpful votes
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Will be ordering again!
October 18, 2022

Everything ran smoothly and on time, we were very excited to receive the products and they all looked great. Will be ordering again!

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
Follow Tanya D.
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They tell you to email *******@ericdress.com
But when you do thay DONT RESPOND, the moment they have your money - that's it no more response I have been asking daily since June 9-2022 - the shipping status of a suit for my nephew prom that's in 3 days & THEY DONT RESPOND OR ACKNOWLEDGE I NEED AN AMSWER ON DELIVERY. But when it came to ordering it I got email response with in hours

Date of experience: June 17, 2022
Croatia
1 review
0 helpful votes
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I have bad expirience with Ericdress. Their site crashed when I wanted to pay dress for my wedding in may. I contacted them because I didnt recive order details, they replay after few days that they have my order, I wanted my money back (around 87$)because they took too long to answe and I buy another dress for myself. They asked to not to cancel order an consider a discount, but that does not work for me and I specificly asked for a refund because they could not promise that dress will arive until may 20th, and after that they stoped replayin on my e-mails. This is really bad website for ordering anythinhg. And I will never order anything from them again. If I could give minus star I would.

Date of experience: May 3, 2022
Arizona
1 review
0 helpful votes
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Upset customer
May 3, 2022

I ordered a dress and it's too small. Sent emails no response. Terrible customer service. I need my dress

Date of experience: May 3, 2022
Texas
1 review
1 helpful vote
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Ordered a dress almost a year ago and Eric dress refuse to refund the money to a Senior 95 years old. She never received it nor a refund. Asked for Proof never received it. Will not ever order from Eric Dress they are Thieves

Date of experience: April 27, 2022
Tennessee
1 review
0 helpful votes
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I ordered an outfit in Jan, in February I asked EricDress to cancel the order due wait time and since the website said it had not yet been processed. It is now April and still no out or refund. Awful customer service and refund policy.

Date of experience: April 8, 2022
Texas
1 review
1 helpful vote
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I ordered a pantsuit from Ericdress, March 13,2022, and to this very day I have not received the pantsuit or a refund. A week after ordering the pantsuit, I received an email from Ericdress stating the item was no longer in stock. The pantsuit was something I wanted to wear for a special occasion in April 2022. I requested a refund and their response to me was to order something else at a discount. I responded I did not want anything else and wanted a refund. I have made multiple requests for a full refund and all I get is the run around. They finally agree to send the refund, but I still have not received the refund. I wish I had read the reviews before I ordered. The first red flag when I placed my order, my bank contacted me to see if I had a fraud charge to my account and I had to verify the charge for the order.
PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY!
YOU MAY NOT GET WHAT YOU PAID FOR. YOU WILL MOST DEFINITELY GET THE RUN AROUND.
I rated this company 1 star because 0 stars was not an option!

Date of experience: April 8, 2022
Georgia
1 review
1 helpful vote
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I placed an order over a month and a half ago. Order tracking shows that the last update was two weeks ago, most of the tracking info is not in English. I have emailed them several times, sometimes they respond, other times they don't. I still have not received my package. Needless to say I will not order from Ericdress again. I also want people to know about my experience and think before buying anything from this company.

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
Follow Vanessa T.
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I had a very frustrating experience with this company. I ordered a pair of shoes for a wedding, 3 months in advance and still haven't received them. When I have tried to email their customer service, I did not hear anything back until over a week later and they were unable to give me a clear idea of when my package would arrive. I have never had to wait so long to receive something from an online site. I needed the shoes in time for a wedding and I still have not received them

Date of experience: April 7, 2022
GB
1 review
0 helpful votes
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Fraudulent company
March 21, 2022

The company advertises using other peoples designs, and photos, they then send you a cheap attempt at a copy, nothing like the advertised product, they are based in China which is not obvious from their website, I ordered a gents designer cardigan 5/2/22, it took three weeks to arrive, it was clearly a bad copy, been trying to send back now ever since, customer service non existent, message facility does not work most of the time, and all they do is offer a small discount (in dollars not pounds) for you to keep the rubbish product they have sent, problem is you have to pay postage back to China, rendering any refund worthless, this is a fraudulent and deliberate policy on their behalf, based in China they are untouchable under British consumer protection laws, don't be tempted by their offers you will just loose your money, I have now given up on any chance of a refund, and put the item where it belongs in the bin.

Date of experience: March 21, 2022

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.


ericdress.com
London, England, United Kingdom