Grabull

Website didn't allow a choice on spiciness, resulting in ALL the dishes being really underwhelming for their lack of spice. Delivery person called from their car instead of bringing it to the door, which I found odd and never had it happen that way previously.

I've seen DubPlate pop up a few times in my local area but never gave them a try. Im glad I finally did! I got the jerk chicken plate and it was scrumptious 😋 My dad used to make jerk chicken but waay to spicy. This has the right level of heat for me. I'll definitely be going back for another plate. It is a bit pricey per plate but the servings are generous for much better quality food than you'd get at popeyes for literally the same price.

It would have been great to receive a notification when the order was ready since I requested asap. I think it was ready much sooner but I waiting in my car outside and eventually figured I'd go in, which was still before the time it was estimated to be ready.

There was a roughly $20 fee added after my subtotal that was not explained. There's nothing that states what this fee is for. If it is a delivery fee, it's excessive, especially for the short distance and the fact that a tip is still expected.

Placed an order for Somerville's Leones using Grabull at 8:19pm. At 9:45, no delivery. Called customer support, told to wait for them to contact driver. 20 minutes later, told that driver must have misplaced the order or eaten it. Told I will get my full refund. (But I was also told I was going to get my order so who knows) What's the point of using these 3rd party services when the drivers consistently don't show up or don't bring complete orders?

For Don Julio Somerville, the menu forces you to add a $5 charge for "Steak or Chicken" to the buritto even if you are ordering a vegetarian burrito. I know you can order the vegetarian burrito for $14 (not 19 that its charging) because I sometimes go in person.

Maybe adding a condiment choice section would improve people's experience. Otherwise I have no complaints and am thankful you're open later, I work graves.