From the business
GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.
General Supplies Inc. Reviews Summary
General Supplies Inc. has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 2nd among HVAC sites.
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I have not received my R22 2lb bottle and I've not been able to track it from the emails I've received saying track your order. No log in so I'm not able to log in and try from the site either.
Was delivered on time, is good making business with you guys, I will be using your store for more parts and services.
Placed order, received shipping info, order arrived on time, perfect fit for the unit. AC is up and running again. Thank you for reliable service.
Placed an order online, thankfully they had it in stock, most places it was special order only. Order was packed well and shipped quickly, excellent service!
I received my product in a very timely and professional manner and it arrived in great shape. I installed it, and although the load was.38 amps as measured with a Fluke 87and the device rating was.4 amps. The device failed immediately. I am going to have to call RIB and get some technical help, but it appears that the load is just too close to the rating of the device. General Supplies did a great job though.
Very good pricing and very quick to get shipped, received before the estimated delivery date. I will definitely shop here again.
Good replacement products at a fair price thank u, repair was fast and efficient
Found the correct part, quick delivery. A bit pricey for a knob.
Delivery was on time. 09/13/24. Have not used part yet.
Had the part I needed. The order process was simple and quick. They shipped same day and I received product 2 days later. Very happy with the service.
Arrived in good time. Still need to install, but looks like the correct part!
Quick to respond and deliver to our HVAC needs! Will order again very so
Great vendor, accurately described and in timely manner sent me the part I needed. I would use this vendor again and recommend to others.
While the website could be a little better for ordering by credit card, ordering was not too terrible, and shipping was OK.
Wish it would have been possible to order through Amazon
The part was here at the earliest date quoted and it was a fair price.
Its simple, find, order and receive -enjoy without issues
Product as described. Quick shipping. Fast Delivery.
I Was looking for some spark plugs for our sulfur burner and just by chance came across your web page my only hesatation was the fact I wasn't sure of your location andd I'm still not. I order them and they arrived in a timely fashion very impreesed Thank you for a quality exprience
I purchased a part at $492.00 price tag. They charged an additional 65% ($269.00) prepaid shipping. No photo on the website (at that time).
Just a part number and a line that stated "this part is an exact replacement". So far, so good. 5 days later, after the part waited on the wrong dock for two days one hour from my house, (they also would not allow local pickup, although I asked repeatedly). When the part came, it was indeed a direct bolt-in replacement, but it was the wrong part for my furnace BTU requirement. In either case, (photo on the website) or (allow me to pick it up in person), this could all have been prevented. So... I refused the order. Now, their representative has informed me that I ordered the wrong part. Miraculously, a photo and a different part number shows up on their website. They say they are charging me a 20% restocking fee PLUS BOTH INBOUND AND OUTBOUND SHIPPING. I Already prepaid outbound shipping, but the email says they will deduct both ways shipping an the 20% restocking fee. What a great scam... Sell the wrong part, require a restocking fee, then double bill prepaid shipping, and keep the part. If you get a complaint, just change the web page to reflect the lie they are telling. All of this works out to $269 shipping times two, ($538.00), PLUS the 20% restocking fee, (almost $100) for a grand total of about $638.00, and they still get to sell the part again to the next fool. My advice is, never purchase anything from this company or its affiliated vendors. You will be sorry.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members