HebeosReviews 5,265

I need to send my dress back wrong size n yall don't want let me send back for a bigger size I will never purchase from yall again I paid 344 for a wedding dress n I got the wrong size

They told that they would email me when the order would be ready and shipped never got a notice when I sent an email to them to ask what happened that's when the order arrived that day and one of the order had a different color I clearly chose jut like the picture and they sent me a pink grown I was shocked because the color on the picture was not pink the other grown was perfect that's why I give a four star

Disappointed for the first time. Poor quality material. What I ordered versus what I received.

My overall experience was good however, they did change the design on one of the dresses giving it a mesh backing instead of a fully cover back with fabric. Will have to get that fixed. Other than that, the gowns I ordered are beautiful and I cannot wait to wear them.

The company stole my money and did not deliver the dress I purchased.

Crappy customer service around getting a refund, and make it way too complicated to return. Terrible experience.

Amazing dress for a great price I would definitely recommend!

The dress I ordered was for my daughter's pageant and this did not disappoint.

We still haven't even received our order yet. We have been waiting for it since 10/24/25 and the current date is 11/15/25. This is unacceptable service

Love that customizations could be done with the online shopping element! Made for an easy, stress free shopping experience.

It was a good one this time, but I'm still waiting for my first order, which I haven't received yet.

I ordered my dress October 16 and I have yet to receive it. I guess I should have checked where its coming from. My wedding is 2 weeks away and I have no dress. Thanks Hebeos

This dress is gorgeous. I've bought 3 dresses from here and loved every one of them

Overall the ordering & shipping experience is 5 star service

I honestly was a little scared to order from this page because of the comments and specially because of its strict return policies. But the dress was actually very pretty. I love it!

The dress I ordered came all brown I thought there would atleast be some white coralting with the champagne to look like a actual wedding dress

This is my THIRD order from HEBEOS AND IM CONSISTENTLY SATISFIED! The thing that puts you above all others is your options to CUSTOM IRDER THE DRESESSES! THIS IS AWESOME FOR TALL AND LARGER WOMEN!

I ordered the first dress early and planned to lose weight, but God had other plans, when my original dress still didn't fit 3 weeks before the wedding, I decided to order another of the exact same. It got here just in time and fits perfectly!

I ordered a custom sized dress. My measurements we given to you correct but the dress was not made to those specifications. It was at least 3 sizes too big. I had to take it to a seamstress to have her fix your mistake. Which cost me more money. I can say that I will never order another pizza hung from you.

Good shopping experience. Dress wasn't made as well as I had hoped but worked out just fine.