Joancee

Toral rip off.
Paid foe 3 day service and the price of the rings.
Never recieved the rings!°!
Had to open a dispute so my bank can handle it sine their customer service would never answer me, even after almost a month!

It was so difficult to read the captcha to reset my password. It took me ages to get in and still unable to log in so I can view my order. However, the shipment arrived within a month and we're still happy to have received. We are still going to place orders in future as it is a reliable seller.

Would not recommend them to others.
Ordered a size 5.5 and got a 6.
Was under the direct impression that it was American made in fact it took well over a month to get the ring and wasn't even getting engraving done. Because it was made in China and took forever to get the ring

We had ordered a wedding ring from this company. Paid express shipping. Sadly they failed miserably.
On a positive note. The ring was beautiful and just what my wife wanted. The quality was awesome. So buyer beware. If you need it quickly, you need to look elsewhere.

I purchased this because of the design. I got a great deal! I went by there size guide and being that I have years of sales in jewelry. I ordered. Paid for engraving and it looks nice as long as you have a light on it. So of course I am excited, when I get it. Waited weeks and weeks. So I get it. Try it on and just heart broke! So I write the company. This is Sterling silver, fake stones, and the return policy is ridiculous! Stay away from them! I am out the money. No ring. Customer service is horrible! I do not recommend them at all! I gave 2 stars because the ring is pretty and the nice box! Do your self a favor and order from Amazon or a company that won't rip you off!

Finally was able to.order and get the size needed after several tries. Hopefully I'll be satisfied with product, have always been satisfied in the past.

The ring is beautiful it fit right for hubby & I & the engrave is perfect... The only problem is that my gem was loose & eventually fell out within 3 days of having... We got it back in with glue but it defiantly has lost some shine...

The shopping experience was great. However I do not like how they don't send you updates on your order. I had to email them over n over to get information on my order. I never even got a tracking email, it was so different from my first experience. Overall I love my ring, it's beautiful and everything I expected it to be.

I never received a confirmation for my order. As time went on I became concerned and felt like it was a scam. I reached out to the information from my order which was different from the actual Joancee website and didn't receive a response until a couple of days. When I did received a response, it was very short and didn't provide a formal introduction or anything. I also reached out about my login a d password.
That information was also incorrect. When I reached out to Joancee I was told that my shipping number didn't reflect what theirs should state with. I actually placed a hold on my payment until the order shipped. It took weeks. I love the site but not sure if I will order from them again.

I was hesitant too purchase out of fear of not being real and tarnishing like I've experienced elsewhere. But this ring is stamped and has not tarnished,ive been wearing as a wedding ring for almost a month now with no issues! Will definitely purchase again.