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Joancee

Overview

Joancee has a rating of 4 stars from 4,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 2nd among Engagement Rings sites.

service
1,728
value
230
shipping
236
returns
215
quality
2,518
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6,355 reviews
+59
How would you rate Joancee?
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Washington
1 review
0 helpful votes
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It was responsible on their part
April 23, 2025

I ordered an engagement ring from them and forgot to specify some details, so I contacted them and they responded quickly. We resolved all the issues. They have good service and they respect their customers. I recommend it.

Date of experience: April 13, 2025
Florida
1 review
0 helpful votes
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Beautiful rings
April 25, 2025

I was a little hesitant on purchasing due to some reviews of people not receiving their packages but I'm very satisfied with my purchase and it came in a timely manner just in time for my wedding and the rings fit and look great.

Date of experience: April 15, 2025
Canada
1 review
0 helpful votes
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Poor Customer Service
April 21, 2025
Updated review

I ordered a sapphire ring…they sent the wrong colour. The ring was clearly light blue tanzanite. Now I will either have to keep the wrong colour ring or pay out of pocket to return it, despite this whole issue being their mistake. Offered a future discount, but am unwilling to order from this company ever again. Horrible experience. Admit your mistakes and don't make the customer pay for them.

Date of experience: April 8, 2025

Very easy checkout
April 2, 2025
Previous review

Very easy checkout

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful just as advertised
April 14, 2025

I was looking for a slim inexpensive wedding band to wear daily when working in the barn. It's been hard to wear gloves with my engagement ring/wedding band, so this ring works perfectly. Add in much less expensive that if something were to happen to it, it can easily be replaced. The heart drop earrings are also exactly what I wanted. I've had a few compliments on them already.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Never received item
April 22, 2025

Ordered a ring. They said it was delivered to my mailbox about a month later. Claiming someone had signed for it. No such thing happened. Company is a scam.

Date of experience: April 12, 2025
Louisiana
1 review
0 helpful votes
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Very slow
April 11, 2025

I ordered my ring and paid extra to have it delivered early after a couple of weeks I emailed them to let them know I haven't received or heard anything very slow about getting that order to me. I was very disappointed. I would think they would've compensated me with something extra for waiting as long as I did. I really was very disappointed but I have to say my ring is beautiful.

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Loose gem
April 6, 2025

The ring is beautiful it fit right for hubby & I & the engrave is perfect... The only problem is that my gem was loose & eventually fell out within 3 days of having... We got it back in with glue but it defiantly has lost some shine...

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Product review
April 13, 2025

I received my Princess cut diamond engagement ring about 3 weeks after it was ordered. Which was unexpected because I've ordered before and it took a very long time.
When I received my ring I was overwhelmed, it is absolutely beautiful. It looks way better than I ever expected. I will be placing another order very soon.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Not what I expected
March 29, 2025

The rings are pretty but look better on the website. Paid for expedite shipping but didn't receive package till a month after order was placed. Even after it says ships in 4-6 business days. Never will order from them again.

Date of experience: March 19, 2025
Connecticut
1 review
0 helpful votes
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As expected
April 22, 2025

The ring was priced well and looks beautiful. Responsive to questions. Shipping was slow but it was customized and shipped overseas so it was acceptable.

Date of experience: April 12, 2025
Arkansas
1 review
1 helpful vote
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I purchased this because of the design. I got a great deal! I went by there size guide and being that I have years of sales in jewelry. I ordered. Paid for engraving and it looks nice as long as you have a light on it. So of course I am excited, when I get it. Waited weeks and weeks. So I get it. Try it on and just heart broke! So I write the company. This is Sterling silver, fake stones, and the return policy is ridiculous! Stay away from them! I am out the money. No ring. Customer service is horrible! I do not recommend them at all! I gave 2 stars because the ring is pretty and the nice box! Do your self a favor and order from Amazon or a company that won't rip you off!

Date of experience: March 19, 2025
Georgia
1 review
0 helpful votes
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Love My ring.
April 2, 2025

Me & my husband purchased rings. His was unfortunately too small. He ordered a size 6 in men's I ordered a size 5.5 in women's. My ring fit Perfectly but I tried his on & it was small on me also so maybe it was sized wrong. Overall, it did take awhile for it to shop and it took awhile for me to receive it. It was worth it. Can't wait to place another order to get my husband a ring that's perfect for him.

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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Absolutely Awesome!
April 16, 2025

The jewelry I purchased is just beautiful. It exceeded my expectations. I would highly recommend Joancee. Com for anyone looking for a well crafted and priced piece.

Date of experience: April 6, 2025
Canada
2 reviews
0 helpful votes
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Rings
April 18, 2025
Updated review

I received my order a week ago. The rings are beautiful and fit so well. I highly recommend this store for your online shopping. You won't be disappointed

Date of experience: April 1, 2025

I have the best shopping experience at Joancee
March 17, 2025
Previous review

I have the best shopping experience at Joancee.

Date of experience: March 7, 2025
Arizona
1 review
0 helpful votes
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Beautiful Rings
March 23, 2025
Updated review

It took a month for me to receive my rings, I paid to have it delivered within 8 to 10 days. I do not recommend paying to receive it earlier. I never received the refund of the $17.00 I paid. The rings are stunning. I will purchase from them again.

Date of experience: March 13, 2025

The most beautiful ring
August 18, 2024
Previous review

I ordered a sterling silver and amethyst ring. The pictures were amazing. I hoped it looked that way. I received the ring, the package was an incredible presentation. The ring is so much better in person. Joancee has my business for life.

Date of experience: August 8, 2024
Alabama
1 review
0 helpful votes
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Finally have it!
April 20, 2025
Updated review

I want to thank the staff at Joancee!
For making me feel like a VIP!
I love my rings this is my second purchase

Date of experience: April 10, 2025

I
March 11, 2025
Previous review

I. Love all my purchases

Date of experience: March 1, 2025
Indiana
1 review
0 helpful votes
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Couples Rings Set
April 9, 2025

I wanted to get my boyfriend something nice he deserved it you know and I thought it would be cool if we had matching rings so I got him the guy version of what I got and like it came as a set and we love it so much thank you for your Support

Date of experience: March 30, 2025
Iowa
1 review
0 helpful votes
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Got ittt
March 26, 2025

It was a long process but my girl loved the ring gotta be patient with the people making... I would text this thinking they not working on it but I got feedback that they working on it so I wasn't in the dark with my order thank you guys

Date of experience: March 16, 2025
Pennsylvania
1 review
0 helpful votes
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My ring is so beautiful I love wearing it
April 18, 2025

My experience with this place is very good I received my ring and time and when I received it when I tell you it was beautiful it is so beautiful everyone keeps talking about my ring I just wanted to know was it real

Date of experience: April 8, 2025
Pennsylvania
1 review
0 helpful votes
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I really loved my rings
April 5, 2025

Just keep up the great work! I will be ordering from you all again real soon and I have already told some friends about Joancee at work when they say girl ur ring is so pretty!

Date of experience: March 26, 2025